Duty Manager

SSP Deutschland GmbH; Chesterfield; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Discounted meals on shifts

Employee discounts

Friends and Family Discount App

Award-winning training and development

Job summary

SSP Chesterfield Station, Cafe Local is hiring a Duty Manager on full-time basis (30hrs) with a pay rate of £13.61 per hour. Hours are 5:15am to 7:30pm, across weekdays, weekends, bank and public holidays.

You will lead a busy team, deliver excellent service and help shape the energy at bustling SSP locations in the UK & Ireland. The role requires leadership experience in hospitality or retail and the ability to manage opening/closing and daily operations, while keeping a positive atmosphere and

Qualifications

• Thrive in fast-paced hospitality with strong leadership.
• Willing to work across weekdays, weekends and holidays.
• Experience in hospitality or retail leadership preferred.

Responsibilities

• Take opening, closing and daily operations.
• Lead your team through busy shifts.
• Inspire great customer service; be the go-to person for queries.
• Monitor unit performance and drive improvements.
• Previous team leadership in hospitality or retail preferred.

Skills

Leadership

People management

Customer service

Operational excellence

Team motivation

Education

Minimum age 18

Job description

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DUTY MANAGER - CHESTERFIELD STATION, CAFE LOCAL

Pay Rate: £13.61 per hour

We have FullTime(30hrs)roles available.

Hours of operation: 5:15am to 7:30 pm. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role's got your name on it.
• Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal.

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.