Duty Manager

SSP UK & Ireland; Chesterfield; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and family discount app

Training and development programs

Health & wellbeing support

Energetic team environment

Job summary

SSP UK & Ireland at Chesterfield Station, Cafe Local seeks a Duty Manager to lead daily hospitality operations and a busy team. You will own opening and closing duties, oversee shifts, and ensure high service levels across mornings, days and busy periods.

The role is full-time (30 hours) with pay at £13.61 per hour. You will work across weekdays and holidays, with staff discounts and development programs offered by SSP.

Qualifications

• Experience leading a team in busy hospitality or retail.
• Willing to work across mornings, evenings, weekends and holidays.

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

Skills

Team leadership

Customer service

Hospitality

Communication

Job description

DUTY MANAGER - CHESTERFIELD STATION, CAFE LOCAL

Pay Rate: £13.61 per hour

We have Full Time(30hrs) roles available.

Hours of operation: 5:15am to 7:30 pm.

Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

About You

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor roles' got your name on it.
• Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

About The Duty Manager Role

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal.

As a Duty Manager We Will Offer You

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.