Duty Manager

SSP; Chesterfield; On-site; GBP 551,000 - 606,000; Full time

Benefits offered by this job

Discounted meals on shifts

Employee discounts

Training and development

Job summary

SSP Duty Manager role at Chesterfield Station, Cafe Local offers a busy hospitality leadership position with a pay rate of £13.61 per hour and full-time (30 hrs) shifts. You will open, close, and run daily operations, leading a frontline team across varied hours.

Join a vibrant team across iconic brands, lead with energy, drive guest satisfaction, and help shape the atmosphere on every shift. The role requires a proactive leader who can adapt quickly and deliver great service in a fast-paced

Qualifications

• Experience leading a busy hospitality or retail team.
• Willingness to work across opening hours including weekends.
• Ability to open/close and manage daily operations.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead team through busy shifts and maintain energy.
• Deliver great customer service and resolve queries.
• Monitor unit performance and drive improvements.

Skills

Team leadership

Customer service

Hospitality

Problem solving

Job description

DUTY MANAGER - CHESTERFIELD STATION, CAFE LOCAL

Pay Rate: £13.61 per hour

We have FullTime(30hrs)roles available.

Hours of operation: 5:15am to 7:30 pm. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal.

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.