Duty Manager

SSP Deutschland GmbH; Sheffield; Hybrid; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and family discount app

Award-winning training and development

Job summary

SSP Deutschland GmbH is hiring a Duty Manager for Sheffield Station, Burger King. The role offers full-time hours (30 hours) with a pay rate of £13.61 per hour and shift flexibility across mornings and weekends.

You will lead a team across busy shifts, open and close daily operations, and ensure excellent customer service while maintaining high energy and positive atmosphere in a fast-paced environment.

Qualifications

• Leadership in a fast-paced hospitality setting.
• Strong customer-service focus and problem-solving ability.

Responsibilities

• Take ownership of opening, closing and daily operations.
• Lead your team through busy shifts with energy and a positive atmosphere.
• Inspire the team to deliver great customer service and handle queries.
• Monitor unit performance and champion improvements.
• Previous leadership experience in hospitality or retail is ideal.

Skills

Team leadership

Customer service

Hospitality industry

Shift management

Job description

Select how often (in days) to receive an alert:

DUTY MANAGER - SHEFFIELD STATION, BURGER KING - URGENTLY REQUIRED!

Pay Rate: £13.61 per hour

We have FullTime(30hrs)roles available.

Hours of operation are 6am and 12:30am.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within theDuty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal.

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.