Duty Manager

SSP Deutschland GmbH; Manchester; On-site; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and family discount app

Award‑winning training and development

Job summary

SSP Manchester is seeking a Duty Manager at Manchester Piccadilly Station. This part-time role (20 hrs) pays £13.61 per hour, with £1.50 extra per hour for hours between midnight and 6am, bringing the rate to £15.11. You will open, close, and run daily operations, and lead a busy team to deliver top service.

Join iconic brands and develop leadership in a fast-paced hospitality environment. Applicants should be 18+ for certain tasks and shifts, with working across weekdays, weekends, and

Qualifications

• Leadership experience in fast-paced hospitality or retail is desirable.
• Experience supervising a team during busy shifts is beneficial.
• Ability to motivate staff and maintain a positive work environment.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead your team through busy shifts and maintain high energy.
• Be the go-to person for customer and team queries and resolve issues.

Skills

Leadership

People management

Hospitality

Customer service

Job description

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DUTY MANAGER - MANCHESTER PICCADILLY STATION, BURGER KING

Pay Rate: £13.61 per hour (+ you will earn an additional £1.50 per hour on hours worked between midnight and 6:00am taking you houly rate to £15.11)

We have Part Time(20hrs) roles available.

Hours of operation: 6:00am to 1:00am. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the Duty Managerrole, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal.

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.