Duty Manager

nuffieldhealth; Bradford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health's Shipley Fitness & Wellbeing Club is seeking a Duty Manager to oversee daily operations, drive member satisfaction, and lead a small team. This full-time, on-site role focuses on delivering a high-quality gym experience at Shipley.

You will bring sales experience, excellent communication, and a proactive attitude, with a commitment to safety and customer service excellence. Competitive benefits accompany the role.

Qualifications

• Demonstrable sales experience
• Excellent communication skills
• Collaborative spirit and can-do attitude
• Passion for excellent customer service

Responsibilities

• Be responsible for the smooth running of the club including opening and closing on shift
• Prioritise member satisfaction and engage with members to build relationships
• Lead by example and support colleagues while maintaining high standards
• Conduct tours for prospective members and highlight benefits
• Oversee health and safety protocols and address issues swiftly
• Help achieve sales targets
• Cover Lifeguard breaks and be willing to train on site

Skills

Sales experience

Communication

Team leadership

Customer service

Job description

Duty Manager

Shipley Fitness & Wellbeing Club | Operations | Permanent | Full Time

Salary: Competitive, dependent on experience

40 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

About the role

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

Responsibilities

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

• free gym membership
• health assessments
• retail discounts
• pension options

At Nuffield Health, we take care of what's important to you.

Join Us

Join Nuffield Health and create the future you want, today.