Duty Manager

Nuffield Health Guildford Hospital; Bradford; On-site; GBP 22,000 - 34,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Shipley Fitness & Wellbeing Club is seeking a Duty Manager to oversee daily operations, ensuring a seamless member experience and high service standards. You will lead by example, support colleagues, and help drive club sales while maintaining safety and quality. A swimming ability and willingness to train as a lifeguard are required.

The role offers a full-time permanent position with a competitive salary and benefits package, reflecting experience and club performance.

Qualifications

• Proven sales experience in a customer-focused environment.
• Excellent communication and customer service skills.
• Willing to undergo Lifeguard training and perform lifeguard breaks.

Responsibilities

• Oversee opening and closing of the club on shift.
• Prioritise member satisfaction and build strong relationships with members.
• Conduct tours for prospective members to showcase benefits.
• Ensure health and safety protocols are followed and issues addressed swiftly.
• Contribute to achieving sales targets.

Skills

Sales experience

Customer service

Communication skills

Team leadership

Lifeguard training willingness

Job description

Duty ManagerShipley Fitness & Wellbeing Club | Operations | Permanent | Full TimeSalary: Competitive, dependent on experience40 hours per weekNuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.As a Duty Manager, you will:Be responsible for the smooth running of our club; including the opening and closing the club when on shiftPrioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.Lead by example, support and guide your colleagues while upholding the highest quality standards.Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health providesOversee health and safety protocols, addressing any issues swiftly and effectively.Help achieve sales targetsBe able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaksHelping you feel good.We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.Join Nuffield Health and create the future you want, today.If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.It starts with you.