Duty Manager

Nuffield Health; Bingley; Sur place; GBP 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Free gym membership

Health assessments

Retail discounts

Pension options

Résumé du poste

Nuffield Health’s Cottingley Manor Fitness & Wellbeing Club is hiring a Duty Manager (part-time, 32 hours per week) to ensure the smooth day-to-day running of the club. You’ll drive member satisfaction, lead by example, and support a collaborative team while maintaining the highest safety standards.

You will also engage with members, give tours to prospective members, and be ready to cover Lifeguard breaks, including on-site training if needed.

Qualifications

• Demonstrable sales experience in a front-facing role.
• Excellent communication skills and a friendly, professional approach.
• A can-do attitude with a focus on delivering great customer service.

Responsabilités

• Be responsible for the smooth running of the club, including opening and closing during your shift.
• Prioritise member satisfaction; engage with members and build strong relationships.
• Lead by example, support colleagues and uphold high quality standards.
• Conduct tours for prospective members, highlighting unique benefits of Nuffield Health.
• Oversee health and safety protocols and address issues swiftly.
• Be able to swim to a high standard and be willing to train on site for Lifeguard duties.

Connaissances

Sales experience

Communication skills

Collaborative demeanor

Customer service

Description du poste

Duty Manager - Fitness and Wellbeing Club

Cottingley Manor| Fitness & Wellbeing Club | Permanent | Part-time

32 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience. For you, it's the chance to play a vital role in shaping the health of the nation while you're taking the next exciting steps in your career.

As a Duty Manager at our Cottingley Manor Fitness & Wellbeing Gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides.
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.