Duty Manager

Nuffield Health; Guiseley; On-site; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Guiseley is seeking a Duty Manager for our Fitness and Wellbeing Club. This part-time role supports the smooth daily operation, member engagement, and achievement of sales targets while ensuring safety and service quality.

You will lead by example, supervise staff, and welcome members with a professional, service‑minded approach. The position offers a pro rata salary and benefits within a supportive charity environment.

Qualifications

• Demonstrable sales experience and strong customer service orientation.
• Able to quickly learn and adapt to gym operations and systems.

Responsibilities

• Be responsible for the smooth running of the club; opening and closing during shifts.
• Prioritize Member Satisfaction, engage with our members, building happiness and relationships.
• Lead by example, support and guide colleagues while upholding high quality standards.
• Conduct tours for prospective members, highlighting benefits of Nuffield Health.
• Oversee health and safety protocols, address issues swiftly and effectively.
• Help achieve sales targets.
• Be able to swim to a high standard and be willing to undergo site training for Lifeguard breaks.

Skills

Sales experience

Communication skills

Customer service

Team leadership

Job description

Duty Manager – Fitness and Wellbeing Club Guiseley

Fitness & Wellbeing Club | Permanent | Part-time

Up to £28,037.08 Pro Rata depending on experience

24 hours per week (Shift Based Earlies, Lates and Weekends)

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.

• free gym membership
• health assessments
• retail discounts
• pension options

At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today. It starts with you. Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.