Duty Maintenance Manager

British Airways; United Kingdom; On-site; GBP 74,000 - 81,000; Full time

Job summary

A leading airline is seeking a Duty Maintenance Manager in Chicago to manage station operations. Responsibilities include driving cultural change, managing staff, and ensuring regulatory compliance. The ideal candidate will have significant aircraft maintenance experience and leadership skills. Competitive salary and comprehensive benefits, including travel perks and career development opportunities, are offered.

Benefits

Unlimited standby tickets on British Airways flights

Discounted airfares for staff

Medical and dental benefits

Qualifications

• Minimum 5 years of maintenance-related experience with a proven performance record.
• Strong understanding of cultural diversity required.
• Must have valid US driving license.

Responsibilities

• Drive cultural and behavioral change aligning with corporate values.
• Manage station operations to meet quality and financial targets.
• Ensure compliance with EASA, CAA, and FAA standards.

Skills

Leadership skills

People management

Diagnostic and repair skills

Communication skills

Education

UK CAA or FAA A&P License

B1 type approvals: B777, B787, A380

Job description

Role

Duty Maintenance Manager Chicago (ORD)

Salary

$101,000 - $110,000

Location

ORD (Chicago)

Contract Type

Permanent Full Time

Publish End Date

23/09/2025

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit!

The role

Duty Maintenance Manager Chicago (ORD)

To Manage a Station or Shift within their DMM accountability Region

What you’ll do

• To drive cultural and behavioral change aligning to the Corporate values of ‘How we work around here’ with the aim to support the Leading Global Premium Airline vision for BA.
• Management of manned and agency stations to defined measures of Quality, Cost, Delivery and Colleagues measures.
• To deliver cross regional projects to support the objectives and goals of Line Maintenance globally.
• To build on and strengthen the 3rdparty and internal customer partnerships to drive revenue improvement.
• Provides operational support on stations. (May require shift work)
• Manage agency and 3rd party interfaces.
• Ensure the BA and Customer line maintenance operation for station/area operate to BA, Customer, EASA, CAA and/or FAA compliance standards.
• Manage the station or a portion of a station as directed by SMM or AMM to deliver operational, safety, quality and financial targets.
• Assist in Defining and leading the strategic plan for the region identifying growth and succession planning.
• Manage the continuous development and improvement of Line maintenance working practices and facilities to improve productivity and financial performance.

What you’ll bring to British Airways

• Understands the BA business and operation and can develop plans appropriate to deliver against the business requirement.
• Strong leadership skills with the ability to explain lead and deliver change. (Preferred)
• Strong people management skills at all levels (Preferred)
• An understanding of cultural diversity
• Must be able to travel to support the assigned area.
• Excellent diagnostic and repair skills.
• Significant aircraft maintenance experience
• Management and leadership of line engineers and support staff in a union environment. (Desirable)
• Information gathering, interpretation and decision-making skills.
• Ability to communicate effectively with stakeholders i.e. BA Management, Flight Crew, Cabin Crew and Customer Airlines bases.

Your experience

• UK CAA or FAA A&P License (preferred)
• B1 type approvals: B777, B787, A380 (Desirable)
• Minimum 5 yrs Maintenance related experience with the aircraft maintenance industry with a proven performance record
• Knowledgeable in HS&E for area of responsibility
• Knowledgeable in the aviation regulatory requirements for the area of responsibility
• Valid US driving license

What we offer

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. Competitive salary based on experience and skills. Other benefits include medical, dental, pension retirement plans (401k), paid vacations and an Employee Assistance Program. Opportunities for career development and training programs.

At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

We are an Affirmative Action/Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Candidate must have the right to live and work in the USA. For further information on this role please contact Ian Richards via email on [e-mail].