Dual Fuel Smart Meter Engineer (London)

Octopus Energy Ltd; City Of London; On-site; GBP 36,000 - 50,000; Full time

Job summary

A leading renewable energy provider in the UK is seeking Smart Meter Engineers to install and educate customers about smart meters. You'll work directly in customers' homes, ensuring safety and customer excellence. Starting salary of £36,500 with potential earnings up to £50,000 including bonuses and incentives. Join a supportive team where innovative technology enhances your workflow and effectiveness. Opportunities for up-skilling to renewable technologies are also available.

Benefits

Annual performance bonus

Company vehicle and tools

Share options in the company

Health and wellbeing programme

Enhanced maternity and paternity leave

Qualifications

• MOCoPA certification held within the last 2 years.
• Gas Safe qualifications: CCN1/MET1 or CMA1/MET1.
• Full UK driving license with no more than 6 points.

Responsibilities

• Install smart meters in customers' homes.
• Educate customers on how their meter works and energy savings.
• Provide exceptional customer service throughout installations.

Skills

Customer Excellence

Safety Standards

Installation Skills

Technical Aptitude

Education

MOCoPA certification

Gas Safe qualifications (CCN1/MET1 or CMA1/MET1)

Job description

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality. We're looking for smart meter engineers with a track record of safety and customer excellence. You'll be representing our brands in our customers' homes so you'll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. You'll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. As part of the Octopus Energy Services team, we'll ensure you have the best of everything you need to deliver the top-class service we're aiming for. You'll be supported by an office team who will share the same performance goals, so we're always working as one team. You'll also have the backing of Octopus Energy's massive tech power - so we'll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.

Requirements and Benefits

• MOCoPA - held within the last 2 years and can provide evidence
• Gas Safe - CCN1/MET1 or CMA1/MET1 (or equivalent)
• Full UK driving licence with no more than 6 points
• £36,500 starting salary
• £2,500 annual performance bonus, and fit bonuses
• £25 per week lunch allowance
• Company vehicle, fuel and tools
• 600 share options in Octopus Energy Group
• Referral programme
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Opportunities to up-skill to renewable tech (Electric Vehicles and Heat Pumps)
• For every asset installed beyond your sixth, you'll earn an additional £15.

Call-out and Overtime

• You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you'll be paid from door to door.
• Saturday working: £50 for attending, £70 for a dual fuel installation, £35 for a single fuel installation.
• Technical aborts are paid at half rate.

Next Steps

• We do things a little differently around here. If successful in our eligibility questions, we'll be in touch to discuss joining us at our in-person recruitment event, Octopalooza, where you can show us what you've got!
• On the day you'll be welcomed by our team. We'll check over your qualifications & ask you to complete a practical trade test to show off your skills. You'll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You'll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus!

£36,500 - £50,000 a year You'll start on a £36,500 base, with the potential to earn up to £50,000 OTE - including bonus and on-call. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we'd love to help! If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic.