Drying and Restoration Technician

Steris plc.; Welton; On-site; GBP 40,000 - 60,000; Full time

Job description

Piling Rig Technician (USA)

Location: USA (5-week overseas assignment)

Position Overview: We are currently recruiting for an experienced Piling Rig Technician to join a leading piling contractor. This role involves providing technical support, troubleshooting, and…

Job Profile Property Claims Handler

An experienced Claims Handler is required to join a Dynamic Loss Adjusting Organisation providing building claims solutions on a nationwide basis. You will join a busy and vibrant claims handling team where you will manage your own…

Experience in:

• Delivering accurate scopes for building works
• Repair and installation of drying programmes in a safe manner
• Ensuring compliance with health & safety standards, safe systems of work, and COSHH regulations
• Identifying and implementing best practices for escape of water incidents
• Maintaining accurate IT records and ensuring effective restoration planning
• Working closely with customers to agree settlement plans
• Arranging alternative accommodation or temporary solutions
• Ensuring a smooth claims journey
• Managing and maintaining company‑provided equipment and vehicles, travelling to various locations throughout the week
• Escalating complex cases with proposed solutions
• Collaborating with Surveying Leads and supply‑chain partners to ensure efficient claim resolution and deliver a seamless experience for policyholders throughout the claims journey
• Continuously developing your skills with operational support, contributing to best practices, policy improvements, and driving efficient drying times and settlements

Essential skills / experience:

• Extensive experience in flood and escape of water damage management, with strong knowledge of restoration best practices, health & safety regulations, and relevant legislation
• Proven expertise across all damage perils and restoration scenarios, including hands‑on use of specialist tools and equipment, with a proactive approach to diary management and claim volumes
• A qualification in drying and restoration (e.g. BDMA) or an equivalent, alongside essential experience in domestic property claims and a strong commitment to customer care and professionalism
• Physically capable of property strip‑outs and equipment handling, with full use of a company vehicle provided
• Proficient in IT systems and claims management software (e.g. Core Logic, Microsoft Teams), with a clean driving licence and subject to DBS and ID checks
• Positive, adaptable attitude

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.