Drivers Mate/ Customer Delivery Assistant

Challenge - TRG Recruitment Limited; Newark on Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking Drivers Mates in Newark, Nottinghamshire. The position offers a £12.27 hourly wage with weekly pay and overtime after 45 hours. Candidates must be committed to a long-term, fixed shift pattern of 5 on and 3 off. Duties include collecting and delivering white goods while ensuring excellent customer service. Immediate start following paid induction on specified dates. This role requires physical strength and a focus on customer satisfaction.

Benefits

Wagestream app for flexible payments

Discounts via Company Shop membership

Qualifications

• Previous experience in a similar role is desirable.
• Commitment to a long-term position with a fixed 5 on, 3 off rota.
• Ability to handle heavy goods safely.

Responsibilities

• Collect goods from the depot.
• Lift and carry white goods into properties.
• Deliver goods to customers with professionalism.
• Assist the driver with navigation.
• Contact customers to advise of arrival times.
• Completion of paperwork accurately.

Skills

Customer satisfaction

Heavy lifting

Reliability

Good work ethic

Job description

• Drivers Mates


• Newark, Nottinghamshire


• £12.27 per hour, paid weekly with OT paid after 45 hours worked


• 5 on, 3 off shifts, 7am starts


• Inductions available - Saturday 15th & Friday 21st

ctrg: Mansfield Hub are working in partnership with Currys to recruit for a number of experienced Drivers Mates / Customer Delivery Assistant to join their team based out of Newark, Nottinghamshire.

Duties of the Role

• Collecting goods from the depot


• Lifting and carrying white goods from the vehicle into properties, ensuring strict adherence to Health and Safety at all times


• Delivering to customers (white goods, wet and dry), ensuring excellent customer service and professionalism at all times


• Assisting the driver with navigation


• Contacting customers via phone to advise of arrival times, etc.


• Completion of paperwork to a high standard, ensuring accurate information is recorded


• As the face of 'Currys', this role is key to ensuring that excellent customer service is delivered from start to finish

Desirable Experience

We are seeking candidates who have previous experience working in a similar role, and who are committed and reliable. This is a long-term opportunity, working on a fixed 5 on, 3 off rota (which will include weekends), therefore only candidates looking for a long-term, permanent position who can commit to this pattern should apply.

We are seeking candidates who have a good work ethic, a love for customer satisfaction and who are able and willing to handle heavy goods in a safe manner.

Shift Pattern

The Company offers a rota to all colleagues, providing them with consistent shifts. The shift pattern is a 5 on, 3 off shift rota. Therefore, candidates must be aware that some weekend working will be required. Only candidates able to commit to a 5 on, 3 off shift pattern should apply.

Hours of Work

Shifts start at 7am and typically last between 8-10 hours, depending on routing, traffic, etc.

Rate of Pay

This role pays £12.27 per hour, paid weekly in arrears. Overtime is paid at time and a half for all hours worked after 45 hours per week, with regular overtime available.

We are a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.

We are also partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

Induction / Start Date

The induction for this wave of new starters will be carried out on Saturday 15th and Saturday 21st November, and we are looking for candidates who can start work straight away following this induction. Please only apply if you are able and willing to start work on rota immediately. The induction is paid, following completion of your first shift.

PLEASE NOTE: Due to the nature of the role, all candidates will be required to undertake a DBS check which will be processed and paid for by ctrg.

ctrg limited is acting as an employment business in relation to this vacancy.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.