Driver / Customer Service Courier

Hobs Repro; Bristol; On-site; GBP 24,000; Full time

Job summary

An independent reprographics company located in Bristol is seeking a professional Delivery Driver / Customer Service Courier. The successful candidate will facilitate timely collections and deliveries of prints and stationery, ensuring top-notch customer service. Candidates should possess a valid UK driving licence and excellent communication skills, with previous experience in a customer-facing role being preferred. Benefits include monthly bonuses and health support. This position offers a full-time contract with a potential for permanence.

Benefits

Monthly bonus

Birthday off

Health Cash Plan Scheme

Wellbeing support

Qualifications

• Must hold a valid UK driving licence.
• Previous experience in a similar role is required.

Responsibilities

• Make collections and deliveries as required, often at short notice.
• Drive and maintain a Ford Transit Custom vehicle.
• Act as first contact with customers, ensuring a professional courier service.
• Log jobs accurately to maintain records.
• Liaise with customers regarding their needs and delivery timelines.

Skills

Excellent communication skills

Customer care understanding

Presentable appearance

Job description

Driver / Customer Service Courier
Location: Bristol, BS1 4NT
Salary: £23,809.50 (£11,904 pro rata on a 6‑month FTC)
Hours: Full Time (37.5 hours per week) Monday – Friday.
Contract: 6 Month FTC (with a possibility to become permanent)

Hobs Repro is one of the UK's leading independent reprographics companies, proudly holding a Royal Warrant for services to the Royal Household. We specialise in delivering fast, reliable, and high‑quality print solutions for the Architecture, Engineering, Construction (AEC), and creative industries. From concept and design to high‑resolution digital printing, bespoke finishing, and delivery via our own couriers – we manage every stage of the process. Our investment in cutting‑edge technology ensures our clients receive only the best.

We are now recruiting for a professional and efficient Delivery Driver / Customer Service Courier to join our team based from our Bristol Branch. As our Driver, you will be the face of Hobs to many customers, facilitating the collection and delivery service of prints and stationery to the customer in a given timescale. You will be working with a lot of our repeat customers, representing the very best service that Hobs can offer, ensuring this relationship is maintained and potentially even strengthened!

Responsibilities

• Be flexible enough to make collections and deliveries as and when required, sometimes at short notice.
• Drive a Ford Transit Custom and be responsible for the care, safety and running of the vehicle.
• Act as the first contact with customers, being a professional courier who is presentable and helpful.
• Negotiate with the print room staff to ensure jobs are completed and returned on time.
• Liaise with customers to advise them of busy periods and estimated return times, allowing them to prioritise their needs.
• Support colleagues when short‑staffed wherever possible.
• Log jobs in and out to maintain accurate records.
• Deal with enquiry calls to customers regarding deadlines and offer advice for their reprographic needs.

Qualifications

• Hold a valid UK driving licence.
• Have excellent communication skills.
• Understand customer care and client relationship management.
• Have previous experience in a similar role.

Benefits

• Monthly bonus.
• Birthday off.
• Health Cash Plan Scheme.
• Wellbeing support.

Click “APPLY” and start your journey with Hobs today! No agencies please.