Donorfy Lead

Julian House; Clays End; Hybrid; GBP 27,000; Full time

Job summary

A charitable organization in the UK is seeking a Donorfy Lead to leverage fundraising data for enhanced impact. This hybrid role involves managing data integrity and integration with platforms like Mailchimp and Stripe while providing training to staff. Ideal candidates will possess experience in fundraising data management, relationship-building skills, and knowledge of GDPR laws. The role offers competitive benefits including generous annual leave and a supportive work culture.

Benefits

Access to Rewards Platform

27 days annual leave

30% staff discount at charity shop

Generous pension scheme

Opportunities for career development

Discounts with the Blue Light Card

Qualifications

• Knowledge and experience of managing fundraising data.
• Ability to build relationships in a hybrid context.
• Knowledge of GDPR law and changes impacting data management.

Responsibilities

• Take ownership of CRM housekeeping for data accuracy.
• Manage integrations between Donorfy and other platforms.
• Build lists and reports for the Fundraising Team.
• Deliver training for colleagues using Donorfy.

Skills

Managing fundraising data

Building relationships with stakeholders

Understanding of GDPR law

Technology relevant to fundraising data management

Job description

Job Summary

Job Role: Donorfy Lead

Salary: £16,200 per year (full time equivalent £27,000)

Hours: 22.5 hours per week

Contract type: Permanent

Location: Hybrid

Additional information: Flexible remote and hybrid working options available. There is an expectation to attend our Bath office at least once per month.

About Julian House

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

About the Role

Are you ready to take the lead in unlocking the full potential of our fundraising data? We’re thrilled to introduce a brand-new opportunity: Donorfy Lead. This is your chance to shape the future of how we use data to drive impact and grow income. For the past five years, we’ve been using Donorfy CRM to manage supporter relationships—but now we’re ready to take things to the next level. We know that great data management isn’t just about systems; it’s about insight, innovation, and strategy. That’s where you come in.

As our Donorfy Lead, you’ll be the go‑to expert for all things Donorfy. You’ll work hand‑in‑hand with our Fundraising Team to turn data into action—spotting trends, improving processes, and finding smarter ways to engage supporters. Your expertise will help us uncover opportunities, streamline workflows, and ultimately make a bigger difference.

If you love working with fundraising data, thrive on problem‑solving, and want to play a pivotal role in shaping how we grow, this is the role for you.

Responsibilities

• Take ownership of day‑to‑day CRM housekeeping to ensure data accuracy, completeness, and compliance.
• Manage and maintain integrations between Donorfy and key platforms such as Mailchimp, Stripe, and Eventbrite.
• Build dynamic lists, dashboards, and reports to empower the Fundraising Team to track performance and make informed decisions.
• Deliver training and ongoing support so colleagues can confidently use Donorfy for their day‑to‑day activities and campaigns.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

Qualifications and Requirements

• Knowledge and experience of managing fundraising data.
• Understanding of technology relevant to fundraising data management.
• Ability to build relationships with stakeholders and colleagues whilst supporting in a hybrid context.
• Knowledge of GDPR law, including upcoming changes to soft opt‑ins and how this would impact our approach to data management.

Benefits

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
• 27 days annual leave (including a birthday day off) plus bank holidays; up to 30 days after 4 years of continuous employment (pro rata for part‑time staff).
• 30% staff discount at Julian House charity shop.
• A generous and competitive pension scheme.
• A supportive culture where staff feedback is highly valued; regular supervisions with line managers.
• Great opportunities for career development and free monthly training sessions from experienced facilitators.
• Eligibility for the Blue Light Card offering discounts on thousands of brands.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

DBS Checks

All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Contact

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!