Domestic Abuse Charity Programme Manager

Waveney Domestic Violence and Abuse Forum; Lowestoft; On-site; GBP 60,000 - 80,000; Full time

Job summary

A charity focused on domestic abuse support in Lowestoft is seeking a leader to manage their services and staff. The successful candidate will be responsible for supporting service delivery, networking to raise awareness, and managing finances and grant applications. This role requires experience in customer service and managing teams. The charity is dedicated to a trauma-informed approach and providing comprehensive support services.

Qualifications

• Experience in training, care, or employment advice/support is required.
• Knowledge of digital technology for client data management.
• Experience managing programmes and personnel.

Responsibilities

• Support and deliver the Service.
• Network to raise awareness of Domestic Abuse and promote the service.
• Manage finance and grant applications.
• Oversee staff and service standards.
• Implement strategies for new projects.

Skills

Face-to-face customer service

Digital technology for performance management

Programme and staff management

Job description

A charity focused on domestic abuse support in Lowestoft is seeking a leader to manage their services and staff. The successful candidate will be responsible for supporting service delivery, networking to raise awareness, and managing finances and grant applications. This role requires experience in customer service and managing teams. The charity is dedicated to a trauma-informed approach and providing comprehensive support services.