Document & Records Coordinator

Vortex Companies, LLC; United Kingdom; On-site; GBP 23,000 - 29,000; Full time

Job summary

Vortex Companies, LLC is seeking a detail-oriented Document Controller to join our office operations in the UK. You will manage data entry, filing, and document control workflows to ensure accuracy and compliance.

You will support scheduling, customer inquiries, and routine clerical tasks, employing Microsoft Office and Xero knowledge where relevant. Strong organisation and multi-tasking are essential in a fast-paced environment.

Qualifications

• Proven office experience with strong computer literacy skills including Microsoft Office Suite and knowledge of Big Change.
• Excellent organisational skills with the ability to multitask effectively in a fast-paced environment.
• Prior clerical or administrative experience preferred.
• Knowledge of Xero or bookkeeping experience is advantageous.
• Strong phone etiquette with experience managing multi-line phone systems.
• Demonstrated time management skills with the ability to prioritise tasks efficiently.

Responsibilities

• Maintain accurate data entry records using Microsoft Office, and Xero for bookkeeping and administrative purposes.
• Support office management tasks such as filing, colating engineers field information, and organising files to ensure easy access and compliance.
• Assist with calendar management, scheduling appointments, and coordinating jobs for field engineers.
• Provide excellent customer support via phone or email, addressing inquiries promptly and professionally.
• Perform clerical tasks such as data entry, filing, and proofreading to support daily operations.
• Operate multi-line phone systems to handle inquiries efficiently and route calls appropriately.

Skills

Office experience

Microsoft Office

Organisational skills

Time management

Phone etiquette

Tools

Xero

Big Change

Job description

Vortex Companies, LLC is seeking a detail-oriented Document Controller to join our office operations in the UK. You will manage data entry, filing, and document control workflows to ensure accuracy and compliance.

You will support scheduling, customer inquiries, and routine clerical tasks, employing Microsoft Office and Xero knowledge where relevant. Strong organisation and multi-tasking are essential in a fast-paced environment.