Document Controller

Siemens; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Mental health support

Gym subsidies

Bupa healthcare

Enhanced sick pay

Pension

Life Assurance

Perks at Work discounts

Cycle to Work

Job summary

Siemens Mobility is seeking a methodical Document Controller for our Birmingham office in the Rail Infrastructure unit. You will manage complex documentation and coordinate activities across multiple projects with various teams.

You will handle external client interactions, ensure system integrity, and mentor project teams in document control processes while working in a growing, dynamic environment.

Qualifications

• Experience in document control or similar environment.
• Customer service experience with external clients.
• Relevant educational experience.
• Knowledge of SAP is desirable.
• Knowledge of rail industry is advantageous.
• Familiarity with document management systems (e.g., ProjectWise/AssetWise/Clearbox) is desirable.

Responsibilities

• Provide full document control support for projects, including document control, database management, trackers, and complex technical correspondence.
• Offer technical support and mentoring to project teams on document control processes.
• Quality control of document issuance—reviewing and rejecting non-compliant documents.
• Manage non-standard, complex documents according to project requirements.
• Serve as a point of contact for clients and contractors on document enquiries.
• Use external systems (e.g., ProjectWise/AssetWise) for issuing and booking documents per contracts.

Skills

Document control

Project coordination

Customer service

Attention to detail

Communication

Education

Relevant educational experience

Tools

SAP

ProjectWise

AssetWise

Clearbox

Job description

Siemens Mobility is dedicated to pioneering the future of transportation. Our dynamic team is always exploring new ways to drive innovation and efficiency in rail. We are searching for forward-thinkers who are eager to challenge themselves and make a tangible impact. If you are passionate about creating sustainable and intelligent transport solutions, we want you on our team.

We are looking for a methodical and organised Document Controller to join our Birmingham office as part of our Rail Infrastructure business. You will assist and deal with a range of complex technical documentation, processes, procedures and the co-ordination of activities to deliver a successful project. Within this role, you will work with various Project Managers, associated teams and be responsible for working concurrently on a number of projects each with varied, differing elements and regulations.

As part of being a Document Controller, you will also deal with unexpected and complex documents and events which will require successful resolution to the satisfaction of internal and external clients.

This role will be office based at our Birmingham Office with future Hybrid opportunity’s.

You’ll make a difference by

• Providing full document control support for specific projects – including document control, database management, trackers, and handling complex technical correspondence
• Offering technical support and mentoring/training to project teams on document control processes to ensure system integrity and efficiency
• Quality control of document issuing – review and reject documents that do not comply with regulations, processes, or procedures
• Managing non-standard, complex documents and ensure proper handling within project requirements
• Acting as a point of contact for clients and contractors regarding document enquiries and resolution of ad hoc issues
• Using mandatory external systems (e.g., ProjectWise/AssetWise) for issuing and booking documents in line with project contracts

Your success will be grounded by

• Experience of working in a document control or similar environment
• Customer service focused and experience of dealing with external clients
• Relevant educational experience
• Experience with SAP (desirable)
• Knowledge of rail industry (advantageous)
• Product knowledge and experience for e.g ProjectWise, AssetWise or Clearbox (desirable)

Benefits

At Siemens, we believe that work should work for you. We go beyond standard benefits to create an environment where our people feel supported, empowered and valued both professionally and personally

Wellbeing: Flexible working, 24/7 Mental health support, Subsidised gym memberships, Subsidised Bupa healthcare, Enhanced sick pay

Financial: Match and More Pension, Life Assurance, Perks at Work discounts, Cycle to Work scheme, Annual Bonus

Family: Day-one parental rights, shared parental leave, extra holidays for length of service, generous time off - including volunteering days and sabbaticals

Personal Growth: Access to online learning, Support for external training and development opportunities, Inclusive culture promoting equality and belonging, Active employee networks, Opportunities to grow your skills and career

Transform The Everyday with us

Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation.

We are a Disability Confident Employer and welcome applications from all individuals, including those with disabilities. If you require any reasonable adjustments during the recruitment process, please contact your recruiter who will be happy to support you.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us!

At Siemens, we promote a growth mindset, the self-belief that we can learn and grow, take on new challenges and adapt to change. If you don’t match all the criteria for this role but feel you have transferable skills to enable you to succeed, we encourage you to apply.