DMS-Savvy Service Advisor — Upsell & Bookings Pro

autoskills-uk; South Heighton; On-site; GBP 36,000; Full time

Job summary

A leading automotive recruitment firm is seeking an experienced Service Advisor based in Ipswich. The role requires arranging service bookings, ensuring customer satisfaction, and upselling services. Ideal candidates will have prior experience in a service advisor position and knowledge of DMS systems, along with a full UK driving license. Offering a competitive salary up to £36,000 with no weekend hours.

Benefits

Long Service Award

Recommend a Friend Scheme

Employee Assistance Programme

Healthcare Plan

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of Kerridge / 1 link / Pinnacle systems or similar DMS.
• Experience in upselling services.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading, attending to customer requirements.
• Upsell services and special offers.

Skills

Service Advisor experience

DMS System knowledge (Kerridge / 1 link / Pinnacle)

Upselling experience

Full manual UK Driving License

Job description

A leading automotive recruitment firm is seeking an experienced Service Advisor based in Ipswich. The role requires arranging service bookings, ensuring customer satisfaction, and upselling services. Ideal candidates will have prior experience in a service advisor position and knowledge of DMS systems, along with a full UK driving license. Offering a competitive salary up to £36,000 with no weekend hours.