DMC Trade Operative

Ocean Housing; England; On-site; GBP 30,000; Full time

Job summary

A not-for-profit housing provider in the United Kingdom is seeking a full-time maintenance worker with responsibilities in decoration and repairs. This role requires a relevant NVQ level 2 qualification, a full clean driving license, and experience in property maintenance. The position offers a competitive salary of £30,000 per annum and various benefits including 27 days holiday and occupational sick pay. Ideal candidates will have strong customer service skills and be team players committed to maintaining high standards and quality of work.

Benefits

27 days holiday (plus Bank Holidays)

Occupational Sick Pay

Company Pension with Employer Contribution

Health Cash Plan

Health and Wellbeing initiative

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Experience in property maintenance and repair work.
• Competency in primary and secondary trades.
• Experience in occupied domestic properties.

Responsibilities

• Undertake building maintenance and improvement work.
• Ensure high quality and efficient service delivery.
• Work alone or as part of a team.
• Repair, replace, and install various building components.

Skills

Customer service skills

Teamwork

Interpersonal communication

Ability to work under pressure

Commitment to equality and inclusion

Education

Relevant NVQ level 2 qualification or equivalent

Full Clean Driving Licence

Job description

Qualifications

• You will hold a relevant NVQ level 2 qualification or equivalent evidenced experience.
• Hold a Full Clean Driving Licence.
• You will have experience and competency in the appropriate primary trade and experience and competency in the enabling and associated secondary trades.
• Experience of working in occupied domestic properties.
• You will be able to provide a quality service to tenants by carrying out works to a high standard in an efficient, effective, professional, respectful and safe manner ensuring excellent levels of customer service and minimal disruption to customers.
• Experience in providing excellent customer service and developing relationships.
• A Team Player working well with others.
• Have good customer service skills along with good interpersonal and communication skills.
• Be able to work under pressure, meet deadlines and remain calm under pressure.
• Values equality, diversity and inclusion and takes appropriate action when there is evidence of discrimination or inequality.
• We are committed to safeguarding and promoting the welfare of vulnerable groups and appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.

Company Overview

Ocean Housing Ltd is a not-for-profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice 'Choice Based Lettings' scheme.

At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.

Mission Statement: "To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community."

Our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job. Our purpose is to create a modern, dynamic, and agile work environment, fit for the 21st Century and one in which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task.

Position Details

The position is permanent, full time (40 hours per week) with a salary of £30,000 per annum.

Trade Responsibilities:
Primary Trade - Decoration (Washdowns, Preparation, Stain-block, Painting)
Secondary Trade - Loft Insulation, Repairs of Trickle Vents

Working alone or as part of a team you will undertake duties on building maintenance and improvement work including repair, replacement, installation, removal, demolition, cleaning and making good as appropriate. You will ensure works provided are of the highest quality, efficient and good value for money for our customers. For more guidance on the role requirements and specific responsibilities please refer to the Job Description.

Benefits

• 27 days holiday (plus Bank Holidays)
• Occupational Sick Pay at 3 months Full Pay and 3 months at Half Pay
• Company Pension: 4% Employer Pension Contribution (includes Death in Service Benefit of 3x annual salary)
• Health Cash Plan (inc Dental and Optical cover)
• Health and Wellbeing initiative includes yearly Flu Jab
• Employee Assistance Programme
• Cycle to Work Scheme
• Family Friendly Policies, Generous Holiday Entitlement
• Healthcare Benefits Occupational Sick Pay Scheme Pension which includes Death in Service Benefit

Values Gallery 2022 Award Winner Best Place to Work at Cornwall Business Awards 2022 Sponsored by the Skills Hub "This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued - Well Done!"