Divisional Medical Workforce Improvement Manager

Imperial College Healthcare NHS; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare institution in the United Kingdom is seeking a Medical Workforce Improvement Manager to enhance the management of medical staffing, rotas, and recruitment processes. The successful candidate will identify inefficiencies and streamline workforce operations across the division, while also supporting the national initiatives to improve doctors' working lives. Strong analytical and relationship-building skills are required. This role offers benefits including career development and flexible working options.

Benefits

Career development

Flexible working

Staff recognition scheme

Optional benefits for leisure facilities

Qualifications

• Curious and analytical, committed to making things better.
• Able to build trust quickly, influence constructively, and collaborate.
• Capable of interpreting workforce data and turning insights into actions.

Responsibilities

• Identify inefficiencies and streamline workforce processes.
• Co-design and implement sustainable improvements.
• Support delivery of the national 10-point plan for doctors.
• Build strong relationships across specialties.
• Coach rota coordinators and clinical teams.
• Communicate complex workforce issues clearly.
• Support compliant rotas and effective recruitment.
• Drive reductions in rota gaps and inefficiencies.
• Improve data quality and decision-making.

Skills

Analytical capability

Strong stakeholder and relationship skills

Job description

Are you an improvement-focused, people-centred problem solver who thrives in complex systems? We are looking for a Medical Workforce Improvement Manager to join our division and help us transform how we plan, organise, and support our medical workforce. It is an opportunity for someone who is energised by diagnosing problems, engaging widely, building relationships, and co‑creating practical solutions that make life better for doctors and improve the reliability and efficiency of services. You will play a pivotal role in improving how we manage staffing, rotas, recruitment processes, training needs, and compliance for doctors across the division.

Responsibilities

• Identify inefficiencies, bottlenecks, and opportunities to streamline workforce processes.
• Co‑design and implement sustainable improvements that balance service requirements, training needs and staff wellbeing.
• Support delivery of the national 10‑point plan to improve the working lives of doctors.
• Build strong relationships across specialties and disciplines to understand challenges and create shared solutions.
• Coach and support rota coordinators, business managers and clinical teams.
• Communicate complex workforce issues in clear, accessible language.
• Support the delivery of compliant rotas, effective recruitment, and strong governance.
• Drive reductions in rota gaps, temporary staffing use and operational inefficiencies.
• Improve data quality, reporting and decision‑making.

Qualifications and Attributes

• Curious, analytical, and committed to making things better. You enjoy getting to the root of problems and working with others to design practical solutions.
• Strong stakeholder and relationship skills: You can build trust quickly, influence constructively, and work collaboratively across a wide range of colleagues—clinical and non‑clinical.
• Analytical capability: You can interpret workforce, activity or performance data, spot patterns, and turn insights into clear actions.
• At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Benefits

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Equal Opportunities

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.

We are recruiting at Band 8A or Band 8B depending on experience. If appointed at Band 8A, you will receive structured support and development to grow into the full 8B responsibilities over time.