Dispatch Administrator

Pertemps Wolverhampton; Stafford; On-site; GBP 24,000 - 29,000; Full time

Job summary

A growing logistics company in the United Kingdom is seeking a Dispatch Administrator. This role involves coordinating customer deliveries and collections, maintaining accurate shipping calendars, and collaborating closely with various teams. The ideal candidate should have experience in transport administration or logistics, excellent customer service skills, and be confident in using booking portals. This is a permanent, office-based position with a salary range of £24,000 to £28,500 annually.

Qualifications

• Experience in dispatch, transport admin or logistics preferred.
• Some knowledge of export processes is desirable.
• Confident using booking portals and internal systems.

Responsibilities

• Communicate with customers and carriers to arrange deliveries and collections.
• Maintain accurate delivery calendars and internal spreadsheets.
• Assist with driver scheduling and optimize routes.

Skills

Customer service skills

Organizational skills

Communication skills

Tools

Booking portals

Tracking software

Job description

Dispatch Administrator

Aldridge

24,000 to 28,500

Monday to Friday, 37.5 hours

Permanent, office based

A growing business in Aldridge is looking for a Dispatch Administrator to join their team. The role supports customer deliveries and collections across the UK, Ireland, Europe and occasional exports.

Role overview

• Communicate with customers and third party carriers to arrange deliveries and collections
• Maintain accurate delivery calendars and internal spreadsheets
• Assist with driver scheduling and use tracking software to optimise routes
• Coordinate shipments via pallets, parcels, and vans using online portals
• Support export bookings and manage related documentation
• Manage deliveries, returns, and collections efficiently
• Collaborate closely with warehouse, workshop, and sales teams
• Provide customers with timely delivery updates

About you

• Experience in dispatch, transport admin or logistics is preferred
• Some knowledge of export processes is desirable
• Strong customer service and communication skills
• Confident using booking portals and internal systems
• Organised, accurate and able to manage multiple tasks