Director of Service Design & Enterprise Transformation

Ascendion; United Kingdom; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading design consultancy in the United Kingdom is seeking a Manager – Service Design to oversee service design strategy across multiple domains. You will lead a team of designers, manage discovery activities, and translate insights into actionable transformation opportunities. The ideal candidate has service design experience, strong leadership skills, and a strategic mindset. This full-time role offers the chance to shape enterprise-level transformations in a dynamic environment.

Qualifications

• Experience in service design across multiple business domains.
• Strong leadership capabilities and ability to manage teams effectively.
• Proven track record in strategic oversight and project management.

Responsibilities

• Oversee service design strategy and discovery activities.
• Manage and mentor a team of designers.
• Translate insights into actionable transformation opportunities.

Skills

Service design methodologies

Leadership and team management

Data analysis and synthesis

Stakeholder communication

Job description

A leading design consultancy in the United Kingdom is seeking a Manager – Service Design to oversee service design strategy across multiple domains. You will lead a team of designers, manage discovery activities, and translate insights into actionable transformation opportunities. The ideal candidate has service design experience, strong leadership skills, and a strategic mindset. This full-time role offers the chance to shape enterprise-level transformations in a dynamic environment.