Lead Service Designer: Discovery & Transformation

Ascendion; United Kingdom; On-site; GBP 20,000 - 32,000; Full time

Job summary

A leading technology consulting firm in London seeks an experienced Lead Service Designer to lead discovery initiatives and synthesize insights across various business units. Ideal candidates should have over 11 years in service design or business consulting with a strong ability to manage stakeholders and communicate findings effectively. This full-time position offers a salary between £20,000.00 - £32,000.00 and provides opportunities for professional growth.

Qualifications

• 11+ years in Service Design, CX Strategy, Experience Strategy, or Business Consulting.
• Strong foundation in research facilitation and systems mapping.
• Excellent facilitation and presentation skills.

Responsibilities

• Lead discovery workstreams for assigned business units.
• Create visual frameworks and service blueprints.
• Present findings to business leaders confidently.

Skills

Service Design

Research facilitation

Stakeholder management

Systems mapping

Opportunity framing

Presentation skills

Job description

A leading technology consulting firm in London seeks an experienced Lead Service Designer to lead discovery initiatives and synthesize insights across various business units. Ideal candidates should have over 11 years in service design or business consulting with a strong ability to manage stakeholders and communicate findings effectively. This full-time position offers a salary between £20,000.00 - £32,000.00 and provides opportunities for professional growth.