Senior Service Designer – Hybrid Leadership & Delivery

TPXimpact | B Corp™; England; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

30 days holiday + bank holidays

2 volunteer days

6 months maternity leave

3 months paternity leave

Employer pension contribution of 5%

Health cash plan

Personal learning budget

Employee Assistance Programme

Share Incentive Plan

Green incentive programmes

Job summary

A leading digital transformation firm in the United Kingdom is seeking a Senior Service Designer to enhance the quality of design work for client projects and mentor team members. The ideal candidate will have experience in user-centered design, agile methodologies, and a strong ability to manage stakeholder relationships. This position involves adapting to various client cultures and leading efforts that drive service innovation. The company fosters a collaborative environment, encouraging continuous improvement and strong teamwork among multidisciplinary teams. Competitive benefits and a hybrid working model are offered.

Qualifications

• Experience in user-centered design and agile methodologies.
• Ability to communicate effectively with stakeholders.
• Proven history of leading design projects.

Responsibilities

• Support client projects by managing design quality.
• Adapt to client organizational cultures and challenges.
• Mentor others in the service design practice.

Skills

User centered design

Agile ways of working

Service audit skills

Stakeholder communication

Prototyping

Mentoring

Job description

A leading digital transformation firm in the United Kingdom is seeking a Senior Service Designer to enhance the quality of design work for client projects and mentor team members. The ideal candidate will have experience in user-centered design, agile methodologies, and a strong ability to manage stakeholder relationships. This position involves adapting to various client cultures and leading efforts that drive service innovation. The company fosters a collaborative environment, encouraging continuous improvement and strong teamwork among multidisciplinary teams. Competitive benefits and a hybrid working model are offered.