Director Metadata & Supply Chain

NBCUniversal; Greater London; On-site; GBP 85,000 - 120,000; Full time

Job summary

A leading media and entertainment company in Greater London seeks a Director of Metadata and Supply Chain Capabilities to lead product innovation in metadata and streamline operations using AI. This role involves managing stakeholders and improving user experiences through advanced metadata strategies. Candidates should have 8+ years of product management experience, deep technical skills, and a passion for digital products and services, particularly in streaming and interactive media. Join an inclusive culture that fosters teamwork and creativity.

Benefits

Inclusive company culture

Opportunities for community service

Potential travel for interviews

Qualifications

• 8+ years of experience managing products at scale.
• Deep technical experience with metadata and video platforms.
• High degree of software literacy.

Responsibilities

• Inspire teams to improve metadata for user experiences.
• Create new metadata elements for content discovery.
• Streamline supply chain using AI.

Skills

Technical experience in metadata systems

Analytical skills

Organizational skills

Team player

Software literacy

Education

College degree in a related field

Tools

Asana

Jira

Trello

Job description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

Our Media Group portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive.

The Global Streaming Platform powers the best entertainment experiences from Peacock, NOW/WOW, SkyShowtime, and Showmax. When you join our team, you'll work across our dynamic portfolio supported by media industry leaders Comcast, NBCUniversal, and Sky. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth, and consistently offer a best-in-class consumer experience across more than 70 countries. Most importantly, we're backed by a culture of respect. We embrace authenticity and inspire our people to thrive.

The Global Streaming Platform organization is looking for an experienced product leader for the role of Director of Metadata and Supply Chain Capabilities. This leader will be responsible for creating a product vision that revolutionizes our metadata platform and supply chain, unlocking new concepts through the power of AI and leading to innovative new ways for users to discover what content to watch. This role will partner closely with peer product teams across personalization, content discovery and content experience. This is an opportunity to be part of a fast-paced and ambitious initiative focused on creating the next generation of streaming products.

In this role you will:

• Inspire internal teams and leadership to rally around the power and evolution of metadata to drive user experiences
• Drive rapid development and change urgency across matrixed teams to a unified goal
• Create net new metadata elements that lead to new ways of discovering and experiencing content
• Invent new methods of creating metadata for broad and deep content catalogs across multiple territories and cultures
• Streamline supply chain with AI to reduce operations and allow capabilities to grow at scale
• Rapidly increase coverage and quality of metadata elements across broad and deep content catalogs
• Ensure platform compliance with various regulatory and standards organizations and manage legal relationships
• Help transform platform services into a product that power and enable amazing client experiences
• Be knowledgeable of emerging AI and metadata trends to evaluate what best fits Peacock
• Carry out thorough analyses of multiple data sources to inform feature prioritization, definition and longer-term product strategies
• Manage senior stakeholders through the full product lifecycle: from definition to go/no-go decision
• Create and deliver executive presentations that explain product features and roadmaps, as and when required

Qualifications

• Minimum 8 years of experience developing and managing multiple different products at scale, delivering excellent customer experiences and measurable business impact
• Deep technical experience in platform service development, metadata systems and video platforms
• Strong analytical skills to evaluate a wide range of detailed information, clearly identifying the pertinent points to determine coherent approaches to problems
• Excellent organizational and time management skills with a demonstrable ability to manage a vast array of information and work on multiple work streams
• A passion for internet-delivered TV and the potential to do more with it for customers. Experience of working within the digital TV industry in a product/technology related role or related discipline would be a significant benefit
• A solid technical understanding that will enable you to have technical conversations and to know when to challenge developers and ask pertinent questions
• A team player who is willing to share responsibilities, confer with others, help others do their jobs, lead work streams where necessary
• High degree of software literacy and comfort with various project management tools such as Asana, Jira, Trello or similar as well as analytics software.
• Understanding of software development concepts and familiarity with Agile or Continuous Integration methodology - able to think holistically while building and learning iteratively
• Product or program management experience for large media or digital video sites a plus
• College degree in a related field preferred
• Experience converting business ideas and research into well-thought-out and timely product releases with an emphasis on customer value, revenue and performance
• Outstanding verbal, written and interpersonal communications with proven ability to work collaboratively with Sales, Marketing, Operations & Engineering Leadership to foster shared ownership of product deliverables and shape and refine market specific agendas
• A passion for digital products and services including but not limited to streaming video, social media, interactive television, gaming, etc.
• An understanding of the television industry including business models, trends, and ecosystem of companies that comprise it.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].