Digital & Web Experience Lead

City of Lincoln Council; Greater Lincolnshire; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible working options

Generous annual leave

Employee discount scheme

Health and wellbeing support

Sustainable travel options

Job summary

City of Lincoln Council is seeking a Digital / Web Officer to shape and improve the Council’s digital presence. You will manage the website and intranet, ensure accessible and user-focused information, and support digital transformation initiatives.

Join a forward-thinking Corporate Policy & Service Improvement team that values flexible working, development opportunities, and making it easier for residents to access services.

Qualifications

• Experience creating accessible, engaging web content.
• Knowledge of UX design and WCAG standards.
• Ability to manage multiple projects, communicate effectively and collaborate across teams.
• Analytical skills to interpret data and improve user experience.

Responsibilities

• Develop, maintain and enhance the Council’s website and intranet using best practices in web design and accessibility.
• Lead on content quality and usability, providing training and support to content authors and publishers.
• Analyse site performance and user trends, producing actionable reports for service improvement.
• Manage medium to large-scale web development projects and support digital transformation initiatives.
• Act as the main point of contact for web and intranet content issues, working with Service Improvement, Communications and other teams across the Council.

Skills

Web content

UX & WCAG

Project management

Data analysis

Job description

City of Lincoln Council is seeking a Digital / Web Officer to shape and improve the Council’s digital presence. You will manage the website and intranet, ensure accessible and user-focused information, and support digital transformation initiatives.

Join a forward-thinking Corporate Policy & Service Improvement team that values flexible working, development opportunities, and making it easier for residents to access services.