Public Sector Digital Content Designer | UX & Accessibility

Reading Borough Council; Reading; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous leave and flexibility

Modern Civic Offices environment

Life Assurance

Season Ticket Loan

Lease car salary sacrifice

Job summary

Reading Borough Council is seeking a Digital Content Designer to transform complex information into clear, accessible content for our public website and intranet.

You will work in a multidisciplinary team to improve user journeys, apply accessibility standards and use analytics to drive improvements across digital services. Graduates or those with experience are welcome to apply, with strong writing and CMS skills valued.

Qualifications

• Degree or equivalent qualification in digital communications or related discipline.
• Experience creating, editing and publishing digital content.
• Strong writing skills to explain complex information clearly.
• Experience with content management systems and digital publishing tools.
• Knowledge of accessibility requirements and inclusive content design.
• Experience using user research, analytics and insight to improve content.
• Excellent communication and stakeholder engagement skills.
• Strong organisational skills and ability to manage multiple priorities.

Responsibilities

• Planning, designing and creating high-quality digital content across council websites and online services.
• Working with user research and data to understand audience needs and improve customer journeys.
• Producing accessible, engaging content compliant with accessibility standards.
• Reviewing and improving content through audits and lifecycle management.
• Supporting colleagues to create and maintain effective digital content.
• Contributing to content design standards and best practice.
• Using analytics and user feedback to improve online services.
• Supporting delivery of projects within the Council's Digital Strategy.

Skills

Degree in digital communications

Content creation experience

Clear writing

CMS experience

Accessibility knowledge

User research and analytics

Stakeholder engagement

Organisational skills

Education

Related degree in digital communications

Tools

Content Management Systems

Google Analytics

HTML

Adobe Photoshop

Adobe Acrobat

Job description

Reading Borough Council is seeking a Digital Content Designer to transform complex information into clear, accessible content for our public website and intranet.

You will work in a multidisciplinary team to improve user journeys, apply accessibility standards and use analytics to drive improvements across digital services. Graduates or those with experience are welcome to apply, with strong writing and CMS skills valued.