Digital Programme Manager

NHS; Orpington; On-site; GBP 50,000 - 70,000; Full time

Job summary

A community healthcare provider in Southeast London seeks a passionate Digital Programme Manager to oversee and deliver IT change projects. The successful candidate will manage digital transformation initiatives while ensuring engagement with stakeholders to enhance patient outcomes. This role requires significant experience in project management within an NHS context, robust technical skills, and a commitment to driving improvements in healthcare technology services. Join us to make a real difference in the community.

Benefits

Pension Schemes

Discounted Gym Memberships

Cycle-to-Work Scheme

Access to Employee Assistance Program (EAP)

Discounts at High Street Retailers

Low-Interest Personal Loans

Excellent Lease Car Scheme

Qualifications

• 5 Years technical project management experience in an NHS environment.
• Strong problem-solving skills and ability to prioritize workloads.
• Evidence of continuing IT professional development.

Responsibilities

• Manage all aspects of IT and Digital projects, ensuring successful outcomes.
• Lead on change management and stakeholder engagement.
• Define, document, and complete projects with hands-on delivery when required.

Skills

Project Management

Stakeholder Engagement

Agile/Scrum

Cyber Security

AI Tools

IT Infrastructure Knowledge

Change Management

Communication Skills

Education

Degree Level Qualification or Equivalent Experience

Prince2/PMI/APM Certification

Agile/Scrum Qualification

Tools

Microsoft365

Celoxis Project Management Tool

Job description

The post holder will be responsible for delivering a portfolio of digital and technology (IT) change & transformation projects for Bromley Healthcare including AI Tools, IT Infrastructure Modernisation (network, data centre and telephony upgrades), Cyber Security Enhancements, IT & Enterprise Service Management expansion, AV upgrades, Microsoft365 service deployment end user computing hardware refresh & PC build modernisation and new digital apps and services sourcing and implementation.

Are you an energetic and passionate technology change professional wanting to help improve the lives of people in Southeast London?

We are seeking a Digital Programme Manager to join our team to deliver a digital change and transformation programme and manage the resulting state-of-the-art technology services so that Bromley Healthcare are able to leverage latest technology and data to improve patient outcomes and community healthcare services.

Come and be part of the team driving improvements that to help Londoners live healthier and longer lives!

Main duties of the job

Take ownership of all aspects of IT and Digital projects, programme and portfolio management including monitoring of budgets, reporting and business case development

Lead on change management and stakeholder engagement for the portfolio

Manage the relevant digital and technology roadmaps and associated benefits realisation plan

Maintain, develop and champion specialist knowledge on project management and business analysis techniques and processes

Be responsible for parallel project management of number of complex Digital projects, typically to deliver a specific product or transformation via a multi-disciplinary team

Enable BHC to identify and exploit new technologies and processes

About us

Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.

Compensation is contingent upon NHS experience and current banding/pay point.

We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.

Job responsibilities

1. To take responsibility for the definition, documentation, and successful completion of all BHC IT and Digital projects, directing and counselling project team members, and advising users as necessary on all phases providing hands-on delivery when required.

2. Be responsible for parallel project management of number of complex Digital projects, typically to deliver a specific product or transformation via a multi-disciplinary team.

3. Determine business requirements and translating requirements into project and operational plans and deliverables.

4. To ensure that realistic project, quality, and risk plans are prepared and maintained for projects and sub-projects.

5. Accountable for planning, structuring, leading and executing projects. Responsible for managing the project teams.

6. Monitoring, updating and reporting against the schedule to BHC governance.

7. Determine, monitor, and review all portfolio decisions, including costs, budgets, resourcing requirements, risks and ensure that there are appropriate and effective governance arrangements, supported by comprehensive reporting.

8. Provide effective change leadership to the CTO/Digital function, taking appropriate action where performance deviates from agreed tolerances. This will include resource planning of specialist or expert resources across projects.

9. Advise and lead on the procurement of IT systems and supply contract negotiations as appropriate.

10. Lead on change management, including workshops with key stakeholders, effective communications and engagement and ensuring staff are brought along the change journey. Integrating new capabilities into the organisation in a way that is sensitive to and fully compatible with business operations, including planning around key business cycles.

11. Work with user management, reviewing proposed benefits and risks in the new/redesigned processes, confirming the acceptance criteria for these processes, and ensuring that they are properly documented in the business justification.

12. Identify opportunities for improvement to process and documentation, ensuring the change and demand function is always performing at its best and that Lessons Learned are captured and communicated.

13. To manage relevant project, programme and portfolio budgets of up to £3m.

Person Specification

Qualifications

• Educated to or with experience equivalent to a degree level qualification
• Prince2/PMI/APM or equivalent professional qualification and/or Agile/Scrum qualfication

Training

• Evidence of Continuing IT Professional Development
• Recruitment and Performance Management training
• Knowledge & experience in use of Microsoft365 and CoPilot
• Knowledge & experience in use of AI Tools
• Knowledge & experience in use of IT infrastructure (networking, data centre and telephony),
• Knowledge & experience in use of Cyber Security
• Knowledge & experience in use of End user computing & Common IT applications
• Good verbal, listening, written communication skill, Good organisational , negotiation, persuasion & Good presentation skills
• Ability to work in a structured and systematic manner,Proven problem solving skills and Ability to prioritise workloads, deliver results and meet deadlines whilst under pressure
• Knowledge & experience in use of Project Management software
• Able to articulate subject matter expertise confidently and authoritatively and translate it for a range of audiences in clear plain language, Attention to detail,Good Analytical Skills & Able to deliver bad news confidently and in a constructive manner
• Coaching & training skills
• Good numeracy skills and an ability to use statistics appropriately
• NHSMail / NHS.net Connect Shared Microsoft Tenancy
• Knowledge of Celoxis Project Management Tool

Experience

• 5 Years Technical Project Management Experience
• IT Project & Programme Management within NHS environment

Personal Qualities

• Determined and self-motivated, with genuine interest in subject matter
• oAble to work effectively in a complex multi professional environment with limited resources
• Confidence and resilience, Willingness to learn and develop as well as Proactive and innovative thinker

Information Technology/Information Governance

• Basic IT and IG skills and awarenes
• Experience of using Healthroster & Civica Scheduling

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.