Digital Marketing Project Manager
12-Month Fixed-Term Contract
We are currently seeking an experienced Digital Marketing Project Manager to support a high-impact digital transformation programme for our client in Warrington. This role sits at the heart of their sales growth and customer experience strategy and will lead several complex, business-critical initiatives across marketing technology, CRM, e-commerce and billing platforms.
This is a hands‑on delivery role suited to someone who thrives in fast‑paced, multi-system environments, enjoys “spinning plates,” and can confidently manage multiple stakeholders across a matrix organisation.
Key Programmes
You will be responsible for leading and coordinating delivery across the following workstreams:
- HubSpot Implementation & Rollout – HubSpot rollout across five business areas; Replacement of two existing CRMs; Integration with Microsoft Dynamics 365 for sales teams; Two‑way data integration across platforms.
- E‑Commerce Replatform – Delivery of a new e‑commerce platform within critical compliance timelines; Oversight of Magento (or alternative platform) replatforming; Managing non‑PCI compliance risks and delivery deadlines; Streamlining a complex, acquisition‑led technology stack.
- E‑Billing & Customer Portal Transformation – Expansion of e‑billing and invoice capabilities; API‑based integrations; Web and customer portal integration “MyAccount”; Coordination with internal and third‑party systems.
Key Responsibilities
- Lead end-to‑end delivery of multiple concurrent digital and IT projects.
- Manage cross‑platform integrations across CRM, web, data, billing and e‑commerce systems.
- Own project governance including planning, RAID logs, change control, reporting and benefit tracking.
- Coordinate stakeholders across IT, Marketing, Sales, Finance, Operations, Legal / InfoSec and external agencies.
- Act as the bridge between technical teams and commercial / marketing stakeholders.
- Manage third‑party agencies (development, HubSpot, web, creative, email, SEO / PPC).
- Navigate organisational complexity, duplication and legacy systems.
- Drive progress in environments where internal teams have limited capacity.
- Communicate clearly with senior stakeholders, developers and non‑technical teams.
Required Experience
- Proven experience in Project Management delivering complex, multi‑system programmes across a large organisation.
- Strong background in technical delivery across marketing technology, CRM, web and/or e‑commerce platforms.
- Demonstrable experience managing cross‑functional, multi‑divisional stakeholders.
- Confident managing agency‑led development environments.
- Experience operating in large, growing or acquisition‑led organisations with complex brand or system structures.
Technical & Platform Experience
- CRM & Marketing Automation: HubSpot, Microsoft Dynamics 365.
- E‑Commerce: Magento or modern e‑commerce platforms.
- Data & Integration: Two‑way data integrations, Azure, data lakes, BI tools.
- Web & Analytics: WordPress, GA4, Google Tag Manager.
- Billing & Finance Systems: Digital billing portals, API‑based billing solutions (e.g., Adair – nice to have).
This role is not a developer position, but requires strong understanding of systems, data flows, integrations and marketing technology.