Digital Experience & Performance Manager

Stopgap Way; Richmond; On-site; GBP 44,000; Full time

Job summary

A leading foodie brand in the UK is looking for a Digital Experience & Performance Manager to lead their website experience and performance strategy. The successful candidate will enhance the digital presence through strategic optimisation and management of digital budgets. Strong experience in digital performance, e-commerce, and GA4 is essential. Join a passionate team that inspires mealtimes with fresh ideas and delicious content.

Qualifications

• Several years in a digital performance or e-commerce role for a consumer brand.
• Hands-on experience with GA4 and UX insight tools.
• Strong grounding in e-commerce fundamentals and lead generation tactics.

Responsibilities

• Lead the entire website experience and performance strategy.
• Rebuild the end-to-end user journey to be smooth and intuitive.
• Create and optimise landing pages for paid campaigns.

Skills

Digital performance

E-commerce

Conversion rate optimisation (CRO)

Content optimisation

Google Analytics 4 (GA4)

SEO

Stakeholder management

Tools

GA4

UX analytics tools

Experimentation platforms

Job description

Digital Experience & Performance Manager

Salary: £44,000 per annum Location: Greater London, South West London Job Type: Permanent

About the Company

• My client is a foodie brand with a growing audience and a loyal, passionate community. Their mission is to make mealtimes more inspiring by sharing fresh ideas, delicious content, and a sense of connection.
• This is a rare chance to build, shape, and elevate the entire digital presence of a market‑leading brand.

About the Role

You’ll lead the entire website experience, performance strategy, and optimisation roadmap. From technical tweaks to creative direction, you’ll orchestrate how the digital journey works and how it delivers results.

Your role will include:

• Rebuilding and refining the end‑to‑end user journey so it’s smooth, intuitive, and conversion‑ready
• Creating and optimising landing pages that support paid campaigns and drive lead generation
• Overhauling navigation, structure, on‑page messaging, and content flow to improve UX
• Managing and enhancing product listings, promotions, and digital merchandising
• Analysing behaviour, performance, and funnel drop‑offs using GA4 and UX analytics tools
• Managing digital budgets and ensuring spend is working as hard as possible

About You

• Several years in a digital performance, e‑commerce, CRO, or content optimisation role for a consumer brand
• Hands‑on experience with GA4, UX insight tools, and experimentation platforms
• Strong grounding in e‑commerce fundamentals and lead generation tactics
• Confidence managing digital agencies or freelancers
• Solid working knowledge of SEO (technical and content‑driven)
• Comfortable operating with leaner budgets and a test‑learn‑improve mindset
• A strategic, data‑led approach with strong commercial judgement
• Ability to influence stakeholders, challenge old ways of working, and advocate for digital excellence

You MUST have the right to work in the UK – visa sponsorship is not available.

Sound like your next move? Apply now!