Digital Delivery Lead - Client Partnerships & Agile

WARACLE; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading digital consultancy in the UK is looking for a Service Delivery Manager. In this hybrid role, you will ensure the efficient delivery of digital products and services while managing strong client relationships. We seek a motivated individual with a passion for digital product delivery and excellent communication skills. Responsibilities include overseeing service delivery, managing client accounts, and leading agile planning cycles. Competitive benefits offer 35 days of holiday, a company-matched pension, and continuous learning opportunities.

Benefits

35 days of annual leave

5% company-matched pension contribution

Medicash Health Cash Plans

Employee Assistance Programme

Hybrid working setup budget

Udemy Business access

Cycle to Work Scheme

Enhanced parental leave policies

Qualifications

• Experience in a client-facing delivery role within a digital agency.
• Strong understanding of digital product delivery in web and mobile applications.
• Proven ability to manage multiple client accounts.

Responsibilities

• Ensure smooth delivery of digital products and services.
• Build strong relationships with clients and manage expectations.
• Lead planning cycles for agile retainer-based delivery.

Skills

Client Management

Agile Retainer Expertise

Excellent Communication

Digital Product Acumen

Interpersonal Skills

Tools

Jira

Confluence

Azure DevOps

Job description

A leading digital consultancy in the UK is looking for a Service Delivery Manager. In this hybrid role, you will ensure the efficient delivery of digital products and services while managing strong client relationships. We seek a motivated individual with a passion for digital product delivery and excellent communication skills. Responsibilities include overseeing service delivery, managing client accounts, and leading agile planning cycles. Competitive benefits offer 35 days of holiday, a company-matched pension, and continuous learning opportunities.