Digital Content Assistant - 12-month FTC

Charlotte Tilbury; City of Westminster; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading beauty company in Westminster is seeking a Digital Content Assistant to aid in creating engaging website and app content. The role includes supporting the CMS, coordinating product launches, and ensuring content relevance. Ideal candidates should have a strong interest in digital and e-commerce, excellent organizational skills, and experience with CMS platforms. This position offers a flexible, dynamic work environment with extensive benefits.

Benefits

25 days holiday plus bank holidays

Inclusive parental leave policy

Financial security with pension and life assurance

Wellness benefits including Medicash

Product discount and gifting

Qualifications

• Ability to prioritize tasks and manage own time is imperative.
• Experience working in Ecommerce and with CMS platforms is a plus.
• Comfortable working in a fast-paced, continually adapting environment.

Responsibilities

• Support CMS activity as a superuser, assisting with content creation.
• Lead on setup and maintenance of Product Detail Pages for launches.
• Collaborate with teams to ensure engaging content across platforms.

Skills

Strong interest in Digital and Ecommerce

Highly organized

Attention to detail

Creative thinking

Problem solving

Education

Degree level education

Tools

Contentful

Job description

As Digital Content Assistant, you will play a key role in bringing Charlotte Tilbury's magic to life online. From new product campaigns and brand activations to tech‑led enhancements, you'll support the delivery of compelling website and app content that excites customers and drives commercial performance. Collaborating with the Digital team, you'll help create an innovative, engaging, and inspirational customer journey across our digital platforms.

Responsibilities

• Support CMS (Contentful) activity as a superuser, assisting with the creation, updates, and maintenance of website and app content.
• Lead on the setup and maintenance Product Detail Pages (PDPs) and Product Listing Pages (PLPs) for new product launches and business‑as‑usual activations.
• Work with the Digital Translation team to ensure designated site and app areas are localised for international markets.
• Execute daily updates to the app home and shop pages, ensuring content is engaging, relevant, and on brand.
• Collaborate with the wider Digital Content team to deliver seamless NPD product launches and seasonal offers ensuring all assets are uploaded to the CMS on time.
• Support the creation of app landing pages aligned with campaign and business requirements.
• Maintain and update loyalty scheme rewards and information pages, ensuring accuracy and visibility of the latest offers.
• Contribute to content execution for product finder tools across the website and app.
• Coordinate with trade teams on checkout content updates, ensuring the latest offers are correctly featured.
• Maintain and refresh help pages (terms & conditions, privacy policy, cookies policy, FAQs) to ensure compliance and accuracy.
• Assist in the moderation of user‑generated content (UGC) in line with brand guidelines.
• Support monthly site and app audits, ensuring content assets (imagery, copy, video) are rights‑compliant and seasonally refreshed.
• Collaborate with the eCommerce Trade team to help optimise content for commercial performance.
• Contribute to the creation of Free Gift with Purchase marketing messaging across site and app.

Qualifications

You will report into the Website and App Content Manager.

Educated to degree level.

• Strong interest in Digital and Ecommerce, with a focus on content.
• Comfortable working in a fast‑paced, continually adapting environment with multiple moving projects and targets.
• Ability to prioritise tasks and manage own time is imperative.
• Highly organised, with strong attention to detail.
• Genuine, patient, malleable, enthusiastic, and positive attitude.
• Both creative and numerical.
• An innovative, limitless thinker and problem solver.
• Eager to learn and values continued self‑development.
• Experience working in Ecommerce and with CMS platforms (Contentful) a plus.

Charlotte Tilbury is a fast‑paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de‑coding makeup applications for everyone, everywhere, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market‑leading growth, innovative retail and product launches fuelled by industry‑leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

Benefits

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We're a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog friendly days and spaces.
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so we better serve our communities, customers, employees — and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!