Digital Banking Advisor - Ipswich Branch

Banco Santander (Brasil); Ipswich; Presencial; GBP 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible benefits

Discretionary bonus

Holiday entitlement

Healthcare

Pension

Staff discounts

Descripción de la vacante

Santander Ipswich is seeking a Customer Service Consultant for a 12 Month FTC at the TSB Ipswich branch. You will engage customers face-to-face, on the phone, and via video to understand needs and offer appropriate banking solutions.

A strong customer-service mindset and digital literacy are essential. The role includes supporting digital banking adoption, delivering a high-quality customer experience, and building lasting relationships across channels.

Formación

• Experience delivering excellent customer service across multiple channels.
• Experience supporting customers with financial products or services.
• Experience working in a collaborative team environment.

Conocimientos

Multi-channel customer service

Financial products knowledge

Team collaboration

Descripción del empleo

Santander Ipswich is seeking a Customer Service Consultant for a 12 Month FTC at the TSB Ipswich branch. You will engage customers face-to-face, on the phone, and via video to understand needs and offer appropriate banking solutions.

A strong customer-service mindset and digital literacy are essential. The role includes supporting digital banking adoption, delivering a high-quality customer experience, and building lasting relationships across channels.