Digital Application Support Engineer - Incident & Stability

Barclays UK; Knutsford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A major banking institution in the UK is seeking a Digital Application Support Engineer. The role involves supporting and maintaining the banking app, ensuring stability and availability. Key responsibilities include resolving incidents, executing preventative maintenance, and analyzing systems for issues. Ideal candidates will have experience in application support and the ability to communicate effectively with both technical and business stakeholders. This position is vital for ensuring seamless operations.

Qualifications

• Prior application support exposure is essential.
• Understanding of critical technologies is required.
• Must be able to quickly absorb technical information.

Responsibilities

• Provide technical support for various client applications.
• Execute preventative maintenance tasks on hardware and software.
• Analyze system logs and error messages to find root causes.

Skills

Application support exposure

Knowledge of technologies

Ability to absorb technical information

Interaction with technical specialists

Self-starter

Organised thinker

Job description

A major banking institution in the UK is seeking a Digital Application Support Engineer. The role involves supporting and maintaining the banking app, ensuring stability and availability. Key responsibilities include resolving incidents, executing preventative maintenance, and analyzing systems for issues. Ideal candidates will have experience in application support and the ability to communicate effectively with both technical and business stakeholders. This position is vital for ensuring seamless operations.