Diagnostic Nurse Practitioner | Imperial College Healthcare NHS Trust

IMPERIAL COLLEGE HEALTHCARE NHS TRUST; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a compassionate Diagnostic Nurse Practitioner for their new Cancer Contact Centre. This role focuses on providing clinical advice and support to patients navigating their cancer journey through a centralized service. You'll collaborate with a multidisciplinary team to enhance patient experience and outcomes, ensuring efficient communication throughout the diagnostic pathways. The position offers opportunities for career development and flexible working arrangements, all while contributing to innovative patient care.

Benefits

Career development

Flexible working

Staff recognition scheme

Onsite leisure facilities membership options

Qualifications

• Significant experience in oncology or diagnostics is required.
• Registered Nurse qualification necessary.
• Exceptional communication skills to support patients and families.

Responsibilities

• Provide clinical advice and emotional support to patients and families.
• Coordinate and review diagnostic pathways for timely investigations.
• Work collaboratively with multidisciplinary teams.
• Contribute to the development and evaluation of the Cancer Contact Centre.

Skills

Excellent communication skills

Experience in oncology or diagnostics

Confidence in managing clinical uncertainty

Compassionate patient care

Education

Registered Nurse qualification

Job description

We are seeking experienced and compassionate clinicians to join our brand-new Cancer Contact Centre, a centralised, telephone-based service designed to provide a single, reliable point of contact for patients referred on a suspected cancer pathway.

This is an exciting opportunity to help shape a new, patient-centred service that will transform how people experience the earliest and most uncertain stages of their cancer journey.

As a Diagnostic Nurse Practitioner, you will provide clinical advice and emotional support to patients and families, ensuring their queries are answered with clarity, empathy, and professionalism. Working within a multidisciplinary team that includes Cancer Navigators and administrative staff, you will guide patients through diagnostic pathways, liaise with clinical teams, and identify opportunities to streamline communication and improve outcomes.

We are looking for highly motivated registered nurses with significant experience in oncology, or diagnostics. You will have exceptional communication skills, confidence managing clinical uncertainty, and a strong commitment to providing safe, compassionate, person-centred care.

This is a telephone-based service with some remote working, offering a genuine opportunity to be part of an innovative model of care at one of the UK’s leading academic health science centres.

Responsibilities

• Provide specialist clinical assessment and advice to patients referred on suspected and confirmed cancer pathways via telephone.
• Act as a clinical escalation point within the Cancer Contact Centre, supporting Cancer Navigators and ensuring safe, evidence-based responses to patient queries.
• Coordinate and review diagnostic pathways to ensure patients receive timely investigations and results, escalating delays or risks appropriately.
• Deliver compassionate communication, offering reassurance, information, and signposting to supportive services, including psychological and financial support resources.
• Work collaboratively with multidisciplinary teams, including consultants, CNSs, radiology, and administrative colleagues, to resolve pathway challenges and improve patient experience.
• Contribute to the ongoing development and evaluation of the Cancer Contact Centre, embedding a culture of continuous improvement and innovation.
• Participate in clinical supervision, audit, and education to maintain high standards of practice and support team development.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits

• Career development
• Flexible working and wellbeing
• Staff recognition scheme
• Optional benefits including Cycle to Work, car lease schemes, season ticket loan and membership options for onsite leisure facilities

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

This advert closes on Tuesday 23 Dec 2025