Developer Advocate (Written Content Creator)

Vonage; City Of London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading cloud communications company is seeking a Developer Advocate to produce developer-focused content, engage with the developer community, and highlight API capabilities. Candidates should have technical writing experience and proficiency in a modern programming language. The role offers a dynamic environment fostering collaboration and innovation.

Benefits

Private Medical Insurance

Dental Cover

Group Pension Plan

Group Life Insurance

Gym Membership

Electric Car Scheme - Tusker

Payroll Giving

Cycle To Work

Shopping Discounts

Tastecard

Eye Test

Ericsson Care Line (EAP)

Discretionary Time Off (DTO)

Volunteer Time (VTO)

Qualifications

• 2+ years writing developer-focused content.
• Experience with at least one modern programming language.
• Familiarity with RESTful APIs and cloud communications.

Responsibilities

• Produce and publish weekly high-quality developer content.
• Craft tutorials and how-tos demonstrating API capabilities.
• Engage with the developer community.

Skills

Technical writing experience

Programming proficiency

API experience

Excellent communication

Community-oriented

Editorial skills

Tools

Storyblok

GitHub

Adobe Analytics

Discord

Job description

Overview

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Communications APIs provide a platform to empower global brands to connect better with customers, employees, and partners through transformative communications experiences. Our API solutions enable organizations to build custom omnichannel communications that reach customers on their preferred schedule and channel — including voice, video, and messaging. Examples include scenarios such as ridesharing services connecting with customers, hospital staff remote monitoring, customer identity verification during purchases, AI virtual agents servicing customers around the clock, and more.

Why this role matters: As a Developer Advocate, you will create high-quality written content that resonates with developers, highlighting our API offerings, partnerships, and more. Your work will help drive brand recognition, facilitate platform adoption, and foster a community focused on real-time, customer-centric communications. A key focus will be showcasing the capabilities and applications of Vonage's APIs and how they empower developers to build robust and scalable communication solutions.

Your key responsibilities

• Produce and publish weekly high-quality developer content for the Vonage Developer Blog and related areas.
• Craft tutorials, how-tos, and deep dives demonstrating the capabilities and use cases of Vonage APIs.
• Collaborate with product and engineering teams to ensure content accuracy and relevance.
• Engage with the developer community through comments, social channels, and feedback.
• Help shape the editorial direction of the blog to address developer needs and highlight new product features.

What you'll bring

• Technical writing experience: 2+ years writing developer-focused content (blog posts with code, tutorials, documentation, etc.).
• Programming proficiency: Experience with at least one modern programming language (e.g., JavaScript, Python, Java, or C#).
• API experience: Familiarity with RESTful APIs and cloud communications platforms.
• Excellent communication: Ability to explain complex technical concepts clearly and engagingly.
• Community-oriented: Experience engaging with developer communities via blogs, forums, or social media.
• Editorial skills: Ability to edit, proofread, and maintain a consistent voice and style.
• Experience with tools & platforms:
  
  • Content Management Systems (e.g., Storyblok, Contentful)
  • Code sharing platforms (e.g., GitHub, GitLab)
  • Analytics tools (e.g., Adobe, Amplitude)
  • Community engagement platforms (e.g., Disqus, Discord, Slack)

How you’ll benefit

• Private Medical Insurance
• Dental Cover
• Group Pension Plan
• Group Life Insurance
• Gym Membership
• Electric Car Scheme - Tusker
• Payroll Giving
• Cycle To Work
• Shopping Discounts
• Tastecard
• Eye Test
• Ericsson Care Line (EAP)
• Discretionary Time Off (DTO)
• Volunteer Time (VTO)

Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

Privacy notice: Please refer to our Privacy Notice.

Who we are

Vonage is a global cloud communications leader. Your talent will help brands — such as Airbnb, Viber, WhatsApp, and Snapchat — accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.