Deskside IT Technician - Hands-On Support in Global Team

Stefanini; Pirbright; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global tech consulting company is seeking a Deskside Technician in Pirbright, UK. The role involves providing face-to-face IT support, managing hardware installations, and diagnosing technical issues. Ideal candidates will possess experience in ICT environments and excellent customer service skills. Competitive salary and benefits package offered, including private health scheme and opportunities for career development.

Benefits

Competitive salary and benefits

Private health scheme

Extra vacation days

Training programs

Personalized career path

Qualifications

• Experience in a technical ICT environment, ideally in manufacturing or pharmaceutical.
• Soft skills including planning, attention to detail, and flexibility.
• Strong enthusiasm for artificial intelligence is desirable.

Responsibilities

• Provide face-to-face IT support to users.
• Manage hardware installation and de-installation.
• Diagnose hardware problems such as for PCs and printers.
• Support within MS Windows and Office environments.
• Oversee small projects related to hardware or software installation.

Skills

Technical ICT experience

General End User technology knowledge

Customer sensitivity

Problem solving

Excellent English (written and spoken)

Tools

ServiceNow

MS Windows 10/11

MS Office 365

SCCM

Job description

A global tech consulting company is seeking a Deskside Technician in Pirbright, UK. The role involves providing face-to-face IT support, managing hardware installations, and diagnosing technical issues. Ideal candidates will possess experience in ICT environments and excellent customer service skills. Competitive salary and benefits package offered, including private health scheme and opportunities for career development.