Dermatology Receptionist & Admin – NHS Band 2

York and Scarborough Teaching Hospitals NHS Foundation Trust; York and North Yorkshire; On-site; GBP 20,000 - 22,000; Full time

Job summary

A leading healthcare organization in York is seeking a motivated Band 2 Receptionist to join the Dermatology Team. The successful candidate will manage patient enquiries, maintain sensitive information confidentiality, and provide exceptional administrative support. Previous experience in customer service and the NHS would be advantageous. This role offers various benefits, including generous holiday leave and an NHS Pension scheme.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

NHS Car Lease scheme

Learning and development opportunities

Discounts on restaurants and cinema

Qualifications

• Ability to handle sensitive information with confidentiality.
• Experience in customer service and administrative tasks.

Responsibilities

• Dealing with routine enquiries and processing referrals.
• Recording information on relevant systems.

Skills

Communication skills

Ability to manage own workload

Ability to work under pressure

Customer Service and Admin Reception Experience

Education

GCSE grade C and above in English and Maths

Computer literacy skills to RSA2, NVQ2 or equivalent

Previous experience of NHS outpatient services/customer services

Job description

A leading healthcare organization in York is seeking a motivated Band 2 Receptionist to join the Dermatology Team. The successful candidate will manage patient enquiries, maintain sensitive information confidentiality, and provide exceptional administrative support. Previous experience in customer service and the NHS would be advantageous. This role offers various benefits, including generous holiday leave and an NHS Pension scheme.