Deputy Service Manager: Lead, Develop & Empower Care Team

Voyage Care; Dudley; On-site; GBP 30,000 - 40,000; Full time

Job summary

Voyage Care is seeking a Deputy Service Manager to lead a dedicated team and support the Registered Manager in daily service operations within a care setting. You will help create person-centred plans and ensure high-quality care delivery.

You will review assessments, support recruitment, conduct appraisals, and participate in multidisciplinary meetings, while remaining hands-on and connected to the people we serve.

Qualifications

• Experience in care management or supervisory roles.
• Experience with acquired brain injury and autism.
• Experience with complex mental health needs and challenging behaviours.

Responsibilities

• Leading, supporting and developing your team
• Creating and reviewing person-centred support plans
• Completing care needs assessments
• Supporting recruitment, induction, supervisions and appraisals
• Completing medication competencies and audits
• Attending multi-disciplinary meetings and completing reports
• Supporting the Registered Manager with the day-to-day running of the service
• Taking part in the on-call rota, depending on service needs
• Staying hands-on and connected to the people we support

Skills

Leadership

People management

Team development

On-call coordination

Education

A Level 3 qualification in Health & Social Care

Job description

Voyage Care is seeking a Deputy Service Manager to lead a dedicated team and support the Registered Manager in daily service operations within a care setting. You will help create person-centred plans and ensure high-quality care delivery.

You will review assessments, support recruitment, conduct appraisals, and participate in multidisciplinary meetings, while remaining hands-on and connected to the people we serve.