Deputy Quality Manager

Sheffield Children's NHS Foundation Trust; Sheffield; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading children's healthcare provider in Sheffield is seeking a Deputy Quality Manager to enhance quality management systems in the Pathology Laboratories. Ideal candidates will have a degree in a science-related field and experience with quality accreditation processes. You will play a key role in document control, audits, and regulatory compliance while collaborating with various managers. Competitive benefits and inclusive working environment offered.

Benefits

Generous annual leave

Pension scheme

Salary sacrifice schemes (e.g., cycle to work, lease cars)

Qualifications

• Evidence of active participation in Continual Professional Development (CPD).
• Laboratory background with relevant experience in quality management.
• Experience of building effective relationships with a wide range of stakeholders.

Responsibilities

• Assist in maintaining and developing the Quality Management System for Pathology Laboratories.
• Provide support and guidance to Care Group and Departmental managers.
• Conduct audits to regulatory standards and present to staff.

Skills

Knowledge of statutory requirements and accreditation systems

Good written and verbal communication

Meticulous attention to detail

Ability to negotiate and mediate

Experience with Quality Management Software

Education

BSc in a Science related subject

Recognised Quality Management qualification

Tools

Quality Management Software (e.g. QPulse)

Microsoft Office Suite

Job description

Overview

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Job summary

We are seeking to recruit an enthusiastic, well-motivated individual to join our team as a Deputy Quality Manager within the Pharmacy, Diagnostics and Genetics Care Group at Sheffield Children's Hospital NHS Foundation Trust.

The post holder will share the Trust values and be a compassionate, accountable individual who treats all colleagues, patients and service users with respect whilst delivering excellence in their role.

Main duties

The Deputy Quality Manager, under the leadership of the Quality Manager, will assist in maintaining and developing the Quality Management System (QMS) for the Pathology Laboratories. The objective is that the Pathology Laboratories become progressively more effective and efficient in quality terms and meet regulatory and accreditation requirements.

The post holder will provide support, advice and guidance to Care Group and Departmental managers in the areas of document control, audit, corrective/preventive actions, incident management, management of training, asset and supplier records, and preparation for UKAS/MHRA/HTA accreditation visits. The post holder will be a key member of the quality management team.

About us

Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people": Outstanding patient care; Brilliant place to work; Leader in children's health. Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including generous annual leave entitlement, pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the equality network groups. Colleagues are encouraged to join these groups and request flexible working.

Trust Values

The Trust follows CARE values: Compassion, Accountability, Respect, Excellence.

• Compassion leading by kindness and showing empathy, understanding and respect
• Accountability striving to do the right thing and owning responsibility
• Respect value differences, tackling inequality and fostering a culture of inclusion
• Excellence delivering a high-quality standard of care

Job description & responsibilities

Please see Job Description and Personal Specification for full details.

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form; some data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please contact the Recruitment Manager: [e-mail]

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Children's being a champion of Equality, Diversity, and Inclusion. If you have ideas for improvement, please get in touch with Catherine Gilbert at [e-mail]

Person Specification

Qualifications and Training

Essential

• BSc in a Science related subject e.g. Biomedical Science (2.2 or above).
• Evidence of active participation in Continual Professional Development (CPD).

Desirable

• Appropriate MSc or equivalent evidence of extended practice
• Recognised Quality Management qualification e.g. IBMS Certificate of Expert Practice in Quality Management
• Basic management/leadership qualification
• HCPC registration or professional registration in a scientific or quality management field

Experience

Essential

• Laboratory background with relevant experience of external regulatory accreditation (e.g. UKAS, CPA, HTA, MHRA) and laboratory quality management processes.
• Experience in quality management; conducting audits to regulatory standards; presenting to staff to inform and influence practice.
• Experience of building effective relationships with a wide range of stakeholders.

Knowledge and Skills

Essential

• Knowledge of statutory requirements and accreditation systems.
• Understanding of laboratory quality management theory.
• Experience with Quality Management Software (e.g. QPulse) and IT/Microsoft software for data manipulation and reporting.
• Knowledge of diagnostic testing procedures; Health and Safety, COSHH, and Risk Management, esp. hazards with biological fluids, chemicals, and solvents.
• Good written and verbal communication; good teaching and presentation skills.
• Diplomacy and interpersonal skills; ability to negotiate and mediate; persuasive communication to engage stakeholders.
• Ability to prioritise and manage multiple priorities; problem solving and data analysis skills.

Personal Attributes

• Meticulous attention to detail
• Ability to work independently or in a team
• Adaptable to change; flexible working
• Innovative, self-motivated and self-confident
• Pleasant/approachable disposition

Disclosure

This post is subject to the Rehabilitation of Offenders Act and a Disclosure to the DBS will be required.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered. For further information, visit the UK government website. From 6 April 2017, skilled worker applicants must present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Adult dependants are also subject to this requirement.

Employer details

Employer: Sheffield Children's NHS Foundation Trust

Address: Sheffield Children's Hospital, Western Bank, Sheffield, S10 2TH