A. HR Operations & Employee Life Cycle Management
- Oversee the maintenance and accuracy of employee personnel files, ensuring all mandatory documents are complete and compliant.
- Review and approve updates to employee records, contracts, letters, and HR documentation.
- Ensure timely and accurate processing of onboarding, probation, confirmations, and offboarding activities.
- Supervise junior team members to ensure smooth HR administrative operations.
B. HR Systems & Data Management
- Oversee administration of HRIS systems, ensuring data accuracy, process automation, and timely updates.
- Develop HRIS-based reports, dashboards, and metrics for internal stakeholders and leadership.
- Implement improvements to HR systems to enhance efficiency and reporting quality.
C. Recruitment & Talent Acquisition
- Lead end-to-end recruitment for open roles, including sourcing, screening, shortlisting, and coordinating interviews.
- Guide hiring managers on recruitment processes and best practices.
- Review and approve offer letters, contracts, and recruitment-related documentation.
- Ensure recruitment database accuracy and oversee compliance with internal and regulatory hiring policies.
D. Induction & Onboarding
- Oversee the monthly induction programme for all new joiners.
- Ensure induction materials, sessions, and documentation are accurate, up to date, and delivered effectively.
- Ensure timely completion of onboarding forms and payroll inputs.
E. Employee Relations & Support
- Act as the first escalation point for employee queries related to HR policies, systems, and processes.
- Assist the Head of HR in managing employee relations issues and providing guidance to employees and managers.
- Promote a positive work environment through strong employee engagement practices.
- Oversee vendor management activities including procurement, contract management, and invoice processing.
- Ensure accurate preparation and submission of new joiner documentation and other HR inputs for payroll.
G. HR Policy, Compliance & Reporting
- Assist in developing, implementing, and reviewing HR policies and procedures.
- Ensure HR operations comply with legal, regulatory, and audit requirements.Prepare monthly HR reports for management review.
- Provide guidance, training, and support to junior HR team members.
- Act as a cover for team members during leave or absence.
- Lead HR projects and initiatives to improve efficiency, employee experience, and operational processes.
A. Technical Skills
- Strong proficiency in MS Word, Excel, PowerPoint, and HRIS platforms.
- Solid understanding of HR operations, recruitment, and employee life cycle processes.
- Experience with HR documentation, compliance, and process management.
- Excellent verbal and written communication skills with the ability to interact professionally at all levels.
- Strong organisational and time management skills.
- High level of accuracy and attention to detail.
- Ability to handle confidential information with discretion.
- Strong customer service orientation and ability to resolve employee queries effectively.
- Ability to work independently while supporting team objectives.
Qualifications & Experience
- Bachelor’s degree in Human Resources or related field (Master’s preferred).
- 3–6 years of HR experience, with at least 1–2 years in a supervisory or senior HR role.
- Experience in HR operations, recruitment, and HRIS administration is essential.
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Deputy Manager • London Area, United Kingdom, United Kingdom