Deputy Manager

WATCHES OF SWITZERLAND; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury retail company in Liverpool seeks an experienced Deputy Manager to join its Breitling Boutique. This role involves motivating a high-performing team, maintaining customer-focused processes, and embodying the brand’s values. Ideal candidates will have a proven track record in retail management and a passion for luxury products, ensuring an exceptional client experience. The role offers a variety of benefits including a generous discount scheme and an employee assistance program.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Natural leader capable of guiding and developing a high performing team.
• Proven track record in retail management.
• Commercially aware with experience in clienteling and events.

Responsibilities

• Ensure processes and procedures are maintained for a customer-focused approach.
• Guide and develop the retail team consistently.
• Act as an ambassador for Breitling and the company.

Skills

Leadership

Retail management

Clientele and networking

Customer service

Passion for luxury products

Job description

Job Description

Do you have experience of motivating and developing a high performing retail team?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

We are currently looking for an experienced Deputy Manager to join one of our Breitling Boutiques.

Breitling is one of the best‑known watch brands in the world that continues to forge its own path thanks to its rich watch collections dedicated to the full spectrum of airborne, land, seagoing - and underwater.

An inspiring and passionate Deputy Manager you will be an ambassador for Breitling and the Watches of Switzerland Group. Reporting to the Showroom Manager you will ensure that processes and procedures are maintained and reviewed to ensure a streamlined, customer focused approach. Guiding, motivating and developing your team you will be strategic and change orientated and drive this in a consistent manner.

Qualifications

• A natural leader with a flair for guiding and developing a high performing team
• A proven track record in retail management
• Commercially aware with experience/understanding of clienteling, networking and events
• People, sales and customer focused delivering an excellent customer service to all
• An inspirational role model with a passion for our products

Company Overview

A specialist of technical watches, Breitling has played a crucial role in the development of the wrist chronograph and is a leader in this complication. One of the world's only major watch brands to equip all its models with chronometer‑certified movements, the ultimate token of precision, Breitling is also one of the rare companies to produce its own mechanical chronograph movements, entirely developed and manufactured in its own workshops. This family business is also one of the last remaining independent Swiss watch brands.

At the Watches of Switzerland Group, we have partnered with Breitling opening mono‑brand boutiques across the UK, US, and now Europe. We are FTSE‑250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono‑brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven‑e‑commerce websites!

Our success is based on strong, long‑standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading‑edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn