Deputy Manager

FASHION PERSONNEL; City of Edinburgh; On-site; GBP 28,000 - 33,000; Full time

Job summary

A global luxury retailer in the City of Edinburgh is seeking a deputy manager to lead a large team and drive sales through exceptional customer service. This role emphasizes team development and offers a salary of up to £33,000 with an annual performance-related bonus up to £4,000. With a unique company culture and only two full weekends required per month, this position ensures work-life balance with three days off per week, totaling an extra 52 days off annually.

Benefits

Performance-related bonus

Extra days off

Qualifications

• Retail experience with emphasis on customer service.
• Passion for team development.
• Experience in managing large teams.

Responsibilities

• Manage a large team to drive sales.
• Deliver elevated customer service standards.
• Responsible for training and development of team.

Skills

Leadership

Customer service

Team development

Sales driving

Job description

Overview

A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.

Responsibilities

The role of a deputy manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you won't find on the high street. Alongside driving service, you'll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.

Qualifications

The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You'll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry.

Compensation

In return they are looking to pay a salary of up to £33,000 with a performance related annual bonus of up to £4,000 per year. In this role you will only work two full weekends per month. You work three days in the business, then three days off. This means three days off per week which is an extra 52 days per year!