Deputy Head of Service Centre – London Operations Lead

Ministry of Justice; Norwich; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Annual Leave

LGPS Pension

Training & development

Flexible working

Family friendly policies

Employee networks

Job summary

Ministry of Justice in the United Kingdom seeks a Deputy Head of Service Centre to provide operational leadership across the London region, ensuring services meet policy and governance standards while delivering high-quality customer service. You will oversee a broad range of activities, advise on complex issues, and support continuity of service with flexible hybrid working arrangements within the UK.

The role reports to the Head of Service Centre and collaborates with frontline teams and

Responsibilities

• Oversee operational activity across the London region.
• Provide advice on complex or escalated issues.
• Support delivery of regional priorities and service efficiency.

Job description

Ministry of Justice in the United Kingdom seeks a Deputy Head of Service Centre to provide operational leadership across the London region, ensuring services meet policy and governance standards while delivering high-quality customer service. You will oversee a broad range of activities, advise on complex issues, and support continuity of service with flexible hybrid working arrangements within the UK.

The role reports to the Head of Service Centre and collaborates with frontline teams and