Public Service Team Leader - Flexible Hybrid Role

Naija UK Connect; Northampton; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Leadership development

Hybrid working

Flexible working options

Job summary

Ministry of Justice in Northampton is seeking a Team Leader to headline a critical service delivery role within HMCTS National Services. You will lead a team to provide excellent administrative support and customer service, ensuring delivery of local, regional, and national priorities.

The role offers flexible working options (full-time, part-time, job share) with a hybrid pattern and a minimum 60% office presence, reflecting Civil Service expectations and leadership development opportunities.

Qualifications

• Ability to lead, motivate, coach and develop others.
• Strong organisational skills to plan, prioritise and manage work.
• Excellent communication skills with internal and external stakeholders.
• Able to analyse data to improve performance.
• IT proficiency and quick learning of new systems.
• Prepare a compelling Statement of Suitability addressing criteria.

Responsibilities

• Lead and manage a team to deliver objectives and services.
• Provide high-quality administrative support and customer service to users and stakeholders.
• Drive performance, attendance, and recognition in line with Civil Service standards.

Skills

Leadership

Motivation

Coaching

Organisation

Communication

Data analysis

IT proficiency

Stakeholder management

Problem solving

Job description

Ministry of Justice in Northampton is seeking a Team Leader to headline a critical service delivery role within HMCTS National Services. You will lead a team to provide excellent administrative support and customer service, ensuring delivery of local, regional, and national priorities.

The role offers flexible working options (full-time, part-time, job share) with a hybrid pattern and a minimum 60% office presence, reflecting Civil Service expectations and leadership development opportunities.