Deputy General Manager

PizzaExpress (Restaurants) Limited; Newark on Trent; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pizza restaurant chain is seeking a second-in-command to lead with flair, manage P&L, and drive commercial success. You'll recruit, train, and coach a dynamic team, ensuring excellent customer experiences. Opportunities for development and support are provided, alongside a bonus scheme and perks including free food on shifts. Join us to express yourself and be part of our inclusive culture.

Benefits

Share of Tronc

Bonus Scheme of up to 20%

Free Food on shift

Pension & Life Assurance

50% discount on food and drink when not working

Access to earned wages before payday

Wellbeing Support

Referral Bonus of £1000

Qualifications

• Proven ability to inspire and lead a team effectively.
• Experience managing P&L, budgeting, or financial analysis.
• Outstanding customer service delivery and understanding of customer needs.

Responsibilities

• Collaborate with the General Manager to support all management tasks.
• Maintain high standards in quality, safety, and food.
• Coach your team to achieve outstanding success.
• Deliver memorable service to customers.

Skills

Leadership Skills

Financial Management

Customer Service Excellence

Job description

Overview

Join our iconic pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.

What you'll do

• Collaborate with the General Manager, providing support across all management tasks
• Maintain and uphold high standards consistently across quality, safety and food
• Lead and coach your team towards achieving outstanding success
• Strive for excellence in delivering memorable service to our customers
• Leadership Skills: Ability to inspire and lead a team effectively
• Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
• Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience

About us and our values

Weve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are:

• Head: we're customer-centric, commercially minded and obsessed by performance in all we do
• Heart: we show our heart, are honest with each other and value everyone's diverse strengths
• Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day

All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

Additional benefits

• A share of Tronc
• Tronc, or card gratuities, is paid to you with your regular pay
• Bonus Scheme of up to 20%
• Free Food on shift
• Pension & Life Assurance
• 50% discount on food and drink when you're not working
• Wagestream gives you access to up to 40% of your earned wages before payday
• Wellbeing Support for you and your family
• Referral Bonus of £1000 for referring managers
• Development and progression opportunities