Deputy Facilities Manager

ABM UK; Cramlington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management firm is seeking a Deputy Facilities Manager in Cramlington. The successful candidate will enhance service quality by overseeing operations, managing teams, and ensuring compliance with client requirements. Candidates should have strong leadership skills, relevant IT experience, and health & safety certification, as well as a background in facilities management. This position offers competitive salary and various employee benefits.

Benefits

24/7 GP access

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Qualifications

• Proven experience in operations or facilities management, ideally in a multi-service environment.
• Ability to engage and motivate teams effectively.
• Valid SIA licenses (Door Supervisor and CCTV) desirable.

Responsibilities

• Manage contract in line with ABM’s policies and procedures.
• Oversee security, cleaning, and maintenance teams.
• Monitor performance against SLAs and KPIs.

Skills

Strong leadership and communication skills

Confident IT user

Education

Health & Safety certification (e.g., IOSH)

Tools

Relevant systems and software

Job description

Overview

LOCATION: MANOR WALKS Shopping Centre

SHIFT PATTERN: 5 Days out of 7, 42 hours per week

Salary: Competitive

ABM is seeking a proactive and dedicated Deputy Facilities Manager to join our team at Manor Walks. In this role, you will support the Facilities Manager in delivering high-quality services to our client, ensuring that all operations run smoothly, efficiently, and in line with contractual obligations. You will play a key part in maintaining service excellence, meeting client expectations, and upholding ABM’s standards by consistently following company policies and procedures.

Responsibilities

• Manage the contract in line with ABM’s policies, procedures, and client requirements.
• Oversee the security, cleaning, and maintenance teams, ensuring compliance and consistently high standards of service.
• Provide day-to-day operational support to the Centre Management team.
• Monitor performance to ensure all teams exceed service level agreements (SLAs) and key performance indicators (KPIs).
• Support the delivery of training, health & safety, development, and colleague welfare initiatives.
• Lead, motivate, and communicate effectively with team members to foster a positive and productive working environment.
• Undertake any additional duties as required to meet evolving client needs.

Qualifications

• Proven experience in operations or facilities management, ideally within a multi-service environment.
• Strong leadership and communication skills, with the ability to engage and motivate teams effectively.
• Confident IT user with good working knowledge of relevant systems and software.
• Health & Safety certification (e.g., IOSH or equivalent).
• Valid SIA licences (Door Supervisor and CCTV) desirabl

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Resources on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.