Depot Operations Coordinator (Mon–Fri, No Weekends)

phs Group; Haverhill; Remote; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Virtual GP for you and household

Amazing employee discounts with major:

ILM training and external training

Apprenticeship opportunities

23 days holiday + bank holidays

Free Parking onsite

Pension

No scheduled weekend work

Wellbeing helpline and cycle to work

Job summary

Mayflower Washroom Solutions in Haverhill is seeking an organised Operations Coordinator to support depot operations. You will act as the link between service drivers and the Depot Manager, coordinating routes, monitoring KPIs, and delivering excellent customer service.

The role requires accuracy in fast-paced environments, experience in operations/logistics, and proficiency with Microsoft Office and relevant systems. Training and development opportunities are provided.

Qualifications

• Experience in operations, logistics, transport, service coordination, or depot administration.
• Knowledge of fleet compliance or service route planning.
• High levels of accuracy and attention to detail.
• Computer literate and confident using Microsoft Office and operational systems.

Responsibilities

• Coordinate service routes and ensure stock and equipment are available.
• Process route completion and attendance records accurately.
• Maintain effective communication with customers, suppliers, and internal teams.
• Resolve customer queries and support service delivery
• Monitor driver performance and provide feedback to the Depot Manager.

Skills

Route coordination

Logistics operations

Fleet planning

MS Office

Customer service

Attention to detail

Tools

Operational systems

MS Office

Job description

Mayflower Washroom Solutions in Haverhill is seeking an organised Operations Coordinator to support depot operations. You will act as the link between service drivers and the Depot Manager, coordinating routes, monitoring KPIs, and delivering excellent customer service.

The role requires accuracy in fast-paced environments, experience in operations/logistics, and proficiency with Microsoft Office and relevant systems. Training and development opportunities are provided.