Operations Coordinator

phs Group plc; Stratton St. Margaret; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Virtual GP for you and your household

phsPerks discounts

ILM training

Apprenticeship opportunities

22 days holiday

Free parking onsite

Pension

No weekend work

Wellbeing helpline

Job summary

Mayflower Washroom Solutions is seeking an organized Operations Coordinator to support depot operations on a fixed-term contract in Swindon. You will link Service Drivers with the Depot Manager, ensuring routes are planned and executed efficiently, targets met and customer expectations satisfied.

Key duties include coordinating daily service activities, fleet maintenance scheduling, and resolving customer issues. Ideal candidates possess experience in operations, logistics, and strong IT skills.

Qualifications

• Experience coordinating drivers, field-based teams, or service routes.
• Knowledge of fleet management and compliance processes.
• Strong organisational and planning skills.
• Experience working within an operational, logistics, transport, or service-based environment.
• Excellent communication and interpersonal abilities.
• Good IT skills, including experience with Microsoft Office applications.
• Strong attention to detail and accuracy.

Responsibilities

• Support route planning to maximise productivity and achieve key operational KPIs.
• Coordinate daily service activities and ensure equipment, stock, and resources are available for route completion
• Support fleet maintenance scheduling and compliance requirements.
• Ensure customer queries and service issues are resolved promptly and professionally.
• Monitor driver and vehicle performance, providing constructive feedback to the Depot Manager.
• Maintain effective communication with internal teams and third-party suppliers.

Skills

Experience coordinating drivers

Fleet management knowledge

Organised and planning skills

Operational, logistics environment

Excellent communication

IT skills (Microsoft Office)

Attention to detail

Tools

Microsoft Office

Job description

Operations Coordinator

Mayflower Washroom Solutions, Swindon

£26,514- £28,500 37.hrs per week

Fixed Term Contract

We are looking for an organised, proactive, and customer-focused Operations Coordinator to support the day-to-day running of our depot operations on a Fixed term contract.

In this pivotal role, you will act as the link between our Service Drivers and Depot Manager, ensuring service routes are planned and executed effectively, operational targets are achieved, and customer expectations are consistently met.

The Operations CoordinatorroleatMayflowerwill involve:

• Support route planning to maximise productivity and achieve key operational KPIs.
• Coordinate daily service activities and ensure equipment, stock, and resources are available for route completion
• Support fleet maintenance scheduling and compliance requirements.
• Ensure customer queries and service issues are resolved promptly and professionally.
• Monitor driver and vehicle performance, providing constructive feedback to the Depot Manager.
• Maintain effective communication with internal teams and third-party suppliers.

The ideal candidate foranOperations atMayflowerwill have:

• Experience coordinating drivers, field-based teams, or service routes.
• Knowledge of fleet management and compliance processes.
• Strong organisational and planning skills.
• Experience working within an operational, logistics, transport, or service-based environment.
• Excellent communication and interpersonal abilities.
• Good IT skills, including experience with Microsoft Office applications.
• Strong attention to detail and accuracy.

In return for your commitment andexpertise, you will get

• Salary of between £26,514- £28,500 37.5hrs per week Fixed Term contract
• Virtual GP for you and your household
• Amazing employee discounts with major supermarkets and retailers with ‘phsPerks’
• Training to expand your skills. We offer accredited ILM training through external and in-house training
• Apprenticeship opportunities
• 23 days holiday plus bank holidays (31 days in total)
• Free Parking onsite so no parking costs
• Pension
• No scheduled weekend work
• Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more

About Mayflower Washroom Solutions

With over 19 years of national service delivery, Mayflower is a market leader in washroom hygiene and consumable provision. Our four specialist divisions offer clients a complete managed-service solution from a single trusted source.

Atphs, we pride ourselves on our diverseworkforce, andensuring we have an inclusive environment for all our staff. Weremaincommitted to ensuring our teams can bring their true selves to work without risk or fear of discrimination.